Windows XP Boot Problem. Help?

ricey · 07-10-2005 4:09pm #1

Right i hope someone can help me out here im stuck big time, cheers.

I Reset a friends PC back to factory settings for him today as i hav done on
my own PC before with no problems, but when windows reboots after the restore is done everything goes for a few mins but then windows just frezzes on a screen and nothing happens.

There has to be something i can do? My mate is having a fart attack about it.

Hope someone can help me out im lost, thanks

delly · 07-10-2005 4:13pm

When you say you reset it, do you mean that you loaded the recovery CD that came with the PC?

Also, what was wrong with the pc in the first place that needed you to reset it?

ricey · 07-10-2005 4:21pm

Bud been honest i dont think there was anything wrong he just wanted to restore it to
the factory settings. what i done was i restarted the PC the pressed F10 got into the restore menu and reset the PC to factory settings. cheers bud.

tk123 · 07-10-2005 4:28pm

It might just be a dodgey driver - boot up in safe mode (press F8 when booting), go into Device Manager and see if there's an exclamation marks beside any of the devices...

delly · 07-10-2005 4:28pm

So you have reset the BIOS setting to the factory defaults? These settings are what control how the computer sees your hardware such as your hard disk. Ordinarily the default setting shouldn't make much difference unless your friend has had to change the setting at some stage, or the original computer manufacteur made a change. The setting that is wrong could really be anything. You probably shouldn't have changed something that you don't really understand, or that was not for a good reason.

What make is the PC, and is it old or new?

ricey · 07-10-2005 4:29pm

tk123 wrote:

It might just be a dodgey driver - boot up in safe mode (press F8 when booting), go into Device Manager and see if there's an exclamation marks beside any of the devices...

I tried it in safe mode but it still wont boot :mad:

Zynks · 07-10-2005 4:32pm

This is a guess, but try changing the "UPnP OS" option to "No". I have seen this kind of behaviour before.

ricey · 07-10-2005 4:34pm

Zynks wrote:

This is a guess, but try changing the "UPnP OS" option to "No". I have seen this kind of behaviour before.

Ya cheers bud but how would i do that? sorry just aint got a clue.

ricey · 07-10-2005 4:37pm

delly wrote:

So you have reset the BIOS setting to the factory defaults? These settings are what control how the computer sees your hardware such as your hard disk. Ordinarily the default setting shouldn't make much difference unless your friend has had to change the setting at some stage, or the original computer manufacteur made a change. The setting that is wrong could really be anything. You probably shouldn't have changed something that you don't really understand, or that was not for a good reason.

What make is the PC, and is it old or new?

Its a phillips, id say ite new enough couple of years i suppose.

delly · 07-10-2005 4:38pm

Press the F10 key again that will let you into the BIOS, there'll be aload of options, check through them to find the UPnP OS section. Also stands for 'Universal plug and play operating system'.

ricey · 07-10-2005 4:42pm

Cool, is there anything else i could try if that wont work? cuz il have no internet connection at his flat. what about re-install xp?

delly · 07-10-2005 4:45pm

I'd say that a reinstall is a worse case scenario. The problem occurred cause of some change in the BIOS, ergo, vis-a-vis, concordatly, thats where the problem is.

ricey · 07-10-2005 4:48pm

At this stage it looks like the best thing to do, but thats prob just because i aint got a clue what to do. if i was to re-install xp what would i gotta do?

If anyone else can help me otu with this it would be great, cheers.

ricey · 07-10-2005 5:18pm

From were i am, how would i re-install windows?

Windows XP Boot Problem. Help?

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