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Irish Advanced Motorists (IAM) and the Adv. Motorcycle test

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  • 23-09-2005 10:57am
    #1
    Spartanicus
    Closed Accounts Posts: 3 ✭


    This is my experience with the Irish Advanced Motorists (IAM) and their Advanced Motorcycle test, told here so that others can learn from it.

    To qualify for a discount on my insurance I applied for the IAM Advanced Motorcycle test early in September 2004.

    A month passed, no word, so I contacted the Irish IAM office who claimed that they had send me a letter on the 27th September informing me that the examiner had been notified and that I should allow for 3 weeks for him to contact me. I received no such letter. I waited another month, still not a peep from the examiner. I emailed the IAM office again who told me they would send out a reminder to the examiner. Months went by, still no word from the examiner. Early March 2005, more than five months after my application I send off another email to the IAM office again complaining about not having been given an exam date.

    Finally I received a call from their examiner: "Was I still interested in taking the exam?" I said yes (did he think I paid E80 because I needed to get rid of some money?), a date was agreed upon. The test was a bit of a joke, down to Greystones via the N11 and back to Dublin again via the N11, no bike inspection, no special manoeuvres. Anyway, I passed and was issued with a card stating that I would be "recommended for IAM membership" and that I could expect confirmation of this within a month.

    5 weeks passed, no word from IAM. I fired off another email notifying them that I had not received my membership papers. I was told that IAM Ireland would check with their UK mother organization since they dealt with membership. I send another email after 2 months, I was told that there was a "slight delay in processing memberships". 3 months, still no word. I had it by this time, I fired off another email asking for my money back. Not knowing where the problem lay, I also emailed a complaint to IAM UK, to which I got no reply. Apologies followed from IAM Ireland, but no mention of my request to get my E80 back.

    I am now in the process of trying to find out if there is a way for me to force them to return my money. This could be difficult, they claim to be a registered charity which means that the small claims court procedure isn't available to me.


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    #2
    Tricia Warner
    Closed Accounts Posts: 10 ✭Tricia Warner


    YOu could try writing exactly what you have posted here in a letter to Brian Lunn who is the Chief Examiner of the Institute of Advanced Motorists at their Head Office at IAM House, 510 Chiswick High Road, London W4 5RG.
    I had a similiar experience myself with the wait and the test, which was a joke. I already held a Rospa Gold, and I was so disappointed with the standard of thetest, and I kept losing my "Examiner" on the corners, that I wrote a letter of complaint to Brian Lunn, and the said examiner was removed from their approved board of examiners.
    Another friend of mine waite 15 months for a date for his test, and constantly had to pester IAM Kilkenny and IAM Chiswick.

    Tricia


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