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christophicus

How long does it normally take for them to ship the instruments?

I orderd my bass in friday and the bass still has not been shipped!

feylya

In fairness, one day has passed. If it's not in stock, it'll take a while. Email them.

christophicus

Ok i have just reacieved an email from ultimate guitar saying that my bass is now in but that they wont ship it because i am not buying a case from them(they say it is a new ups policy) so i have to fill in a form which they have given me in pdf format,does anyone know how to fill this in ? i can get it open in adobe but cant alter any of the content(such as fillng in my name).

Doctor J

Print it, write down whatever and fax it back to them.

christophicus

yeah but i dont have a fax or scanner and my printers ****ed,i suppose i will have to do this in the library

feylya

Then go to an internet cafe, get it printed out, fill it in and get them to fax it!

christophicus

yeah i know a place where i can go,i just dont see whyi cant just email them saying i dont want the case it seems really stupid to me.

Doctor J

Written confirmation in case it gets smashed. You can't blame them. Emails aren't worth a ****e tbh.

feylya

Emails can be faked. Faxes can be faked too but no where near as easily. It's an insurance cover thing.

christophicus

Yeah i get that but why would someone want to fake a form saying that they do not want to buy a case?I can see why they legally have to do it but it would be so much easier if they could just trust people.

Quattroste

Trust and money don't go together, unfortunatly