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Windows Remote Assistance

  • 18-09-2005 10:12pm
    #1
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭


    My sis was having a problem with her pc tonight and I thought I'd try to use remote assistance to connect to her pc to sort it out remotely. I got her to send an invite to my pc and she im-ed me the password. When I tried to connect I just got a "hostname not found" error. I tried to connect to her actual IP address (not her local one) and got something similar. Has anyone else tried this out at all?

    My details:
    IOLBB
    Win XP SP1 (fully patched)
    Zone Alarm Pro

    Her details:
    IBB
    Win XP SP2 (fully patched)
    Windows Firewall (no other f/w installed).


Comments

  • #2
    WizZard
    Registered Users, Registered Users 2 Posts: 6,762 ✭✭✭WizZard


    Is her router set up to allow incoming connections to port 3389?


  • #3
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    probably not actually. Not even sure what router she has. Don't know when I'll be able to get her to check that.


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