Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Got my XPS2 replaced by Dell because of rebooting

  • 12-09-2005 9:51pm
    #1
    jesus_thats_gre
    Registered Users, Registered Users 2 Posts: 17,441 ✭✭✭✭


    Hi Lads

    I had problems with rebooting in CS: Source.. I complained to Dell and they sent me out a replacement GPU 3 times.. The rebooting problem persisted after every replacement.. I even told them on the phone I wanted a new revision (Dell US have acknowlegded there is a problem with the first revisions) and to make sure it was not a refurbished unit. They obviously didn't listen as they sent out the same revision each time and they were all refurbished units..

    So I lost my temper with them and demanded a new machine. They agreed stright away smile.gif

    I now have a XPS2 with a 2.23 GHz processor wink.gif which is a free upgrade from 2GHz smile.gif

    To put this wee surprise into context.. I bought my XPS2 in April. Paid 1,950 for it. This was after a 15% discount from 2,300 or so and also after been given a free upgrade to a 3 year next business day warranty (costs 300 euro or so). So in total I got about 650 euro worth of discounts :)

    When I was buying mine, the cost to upgrade to a 2.13GHz processor was over 400 euro.. The cost now to upgrade from a 2.13GHz processor to a 2.23 units is 200 odd euro..

    So I have come out fo this experience pretty well :) I will never hear a bad word said about Dell anymore :)




    W00t


Comments

  • #2
    formatman
    Registered Users, Registered Users 2 Posts: 794 ✭✭✭formatman


    Gateway used to use this product tatic also ...shipping first revision boards to europe a few months after the problem has been resolved in the US

    they claim the insurance from the manufacturers of the board for the fault and then re ship it ! .....

    apply the principal discussed in fight club about car recalls and its easy to see how the corporates make lots of cash

    on a side not ...anyone notice DELLs prices taking a hike in reponse to their poor stock market performance ?


Advertisement