Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Jobs in IT

  • 12-09-2005 1:31pm
    #1
    srdb20
    Registered Users, Registered Users 2 Posts: 1,175 ✭✭✭


    Hi everyone,

    Im looking to move from my job in TECH SUPPORT to network admin or field service engineer...

    Anyone know any good recruitment consultants or companies hiring?

    Thanks


Comments

  • #2
    nesf
    Registered Users, Registered Users 2 Posts: 27,644 ✭✭✭✭nesf


    Telling us where you living and where you would like to find work would be a good start.

    How can we recommend places if we don't know that?


  • #3
    Sysiphus
    Registered Users, Registered Users 2 Posts: 320 ✭✭Sysiphus


    Also if you want to go into field service, how much do you know? not being critical but how old are you and how much "on your feet" thinking experience have you? I work in a field service capacity as a senior, and I find that a lot of younger staff aren't used to the fact that a lot of customers are stingy and don't update to the latest products.

    The amount of sites that I visit that still use NT4, '95 and DOS applications, not to mention Novel 3&4. If you want to go into field service you need to know your chickens and eggs. Also do you know printers, and nearly any other periferal that can be fired at you. Field service can be fast and furious with a customer taping their feet waiting for you to finish, "down time" between 9 - 5 is not a welcomed phrase!!

    It's a rough life on the road! If your up to the challange and don't mind spending 4 hours a day on the phone and working while on hols then welcome to world of service!!! And remember two things 1) you own the call till its finished! and 2) Don't give your customer your mobile number!


  • #4
    delly
    Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators Posts: 7,730 Mod ✭✭✭✭delly


    Sysiphus wrote:
    2) Don't give your customer your mobile number!
    THE golden rule


  • #5
    AARRRGH
    Closed Accounts Posts: 12,382 ✭✭✭✭AARRRGH


    I had a long post but I've deleted it and I'm going to say this instead -

    What networking experience do you have?
    What networking qualifications do you have?

    If the answer to both questions is "very little" then you will probably be wasting your time if you start applying for jobs already.

    Offer your services for free to your local businesses/family contacts. Get your head down and get some networking qualifications.

    Really, don't fool yourself into thinking tech support and networking are the same thing. They're not. The people interviewing you will know this.

    Spending six months getting some qualifications and doing some networking jobs for free (to fill up the CV) will totally be worth it long term...

    EDIT: another route you could take is by joining a very small company as the "IT guy". You'll learn everything there. That's actually probably the route I'd take. The money will be ****, but the experience will be excellent.


Advertisement