Ebay. Who pays for postage

joebre · 05-09-2005 2:24pm #1

Bought a Sony flash drive from UK seller. Paid £7 for postage. Item was faulty and seller has offered "full refund". I presume that this will be on item only and will not include original postage. Who should pay for cost of sending item back ?

joebre

A Dub in Glasgo · 05-09-2005 3:38pm

Depends on what conditions the seller sells the item to you. I would expect the seller to refund the postage element once he has verified it is faulty but it will depend on the seller.

rubadub · 05-09-2005 4:35pm

If they are a powerseller they might. I am in two minds as to what is fair though. If I bought something in town that was faulty and tried to claim back my time and expenses to go back to return it there is no way they would entertain it.
You should not have to pay additional postage to have the replacement sent though

blahblah06 · 05-09-2005 4:38pm

joe u must pay for postage to return the item if you want the item replaced. think about it

joebre · 08-09-2005 9:51pm

The seller does not have a replacement but has agreed to refund !
So I will be paying for postage twice !

Joe

Gone West · 09-09-2005 9:11am

joebre wrote:

The seller does not have a replacement but has agreed to refund !
So I will be paying for postage twice !

Joe

Yes. yes you will be.

blahblah06 · 09-09-2005 11:51am

Hi Joe, I know it sucks mate but you still have to pay to return it. Most companys would charge you to send things back anyway. Count yourself lucky he is giving you a refund

Ebay. Who pays for postage

Comments