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windows me blue screen...help

  • 03-09-2005 9:38am
    #1
    dbnavan
    Registered Users, Registered Users 2 Posts: 1,610 ✭✭✭


    Ok lets set something straight, please dont reply saying Window ME is c**p cos i know it is......but the laptop I am fixing is not mine so i dont care what OS is on it, it belongs to a local school, for whom i do IT work.

    everytime i open microsoft word i get blue screen saying error 0e:01a7:BFF8E64B think i may need to do reinstall, but always like that to be last option.

    Dave


Comments

  • #2
    Villain
    Registered Users, Registered Users 2 Posts: 15,956 ✭✭✭✭Villain


    ME is crap, sorry,

    Whats the event log saying??

    Is it only word that causes the blue screen, i.e. is exel ok?

    A re-install is probably the first thing I'd do, wouldn't take that long.

    Run a checkdisk too.


  • #3
    dbnavan
    Registered Users, Registered Users 2 Posts: 1,610 ✭✭✭dbnavan


    fixed problem normal.dot was curupt i deleted it and word regenerates it, fixed the problem. Hate to reinstall stuff, thats easy way out, never tells you what the problem was that way


  • #4
    Villain
    Registered Users, Registered Users 2 Posts: 15,956 ✭✭✭✭Villain


    Cool, nice to have time to figure it out.


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