DVD Problem

bennyx_o

I got a dvd off a friend that has music files on it. My laptop used to read it fine, but now when I put the dvd in the prompt dialog in Windows XP doesn't show up and when I try open the dvd drive through My Computer, My Compluter freazes for a while then shows up empty. I've tried other dvds and they work fine. I can hear the dvd drive spinning. I've tried it in a dvd player and it sees all the files.

Any suggestions?

beller b

Sounds like its the format + or -....
Is the DVD drive on your PC dual?
Has the DVD been finalised?

bennyx_o

Not sure of the format, or if it's finalised. The dvd drive is dual format. I wouldn't mind, but it was working fine up to yesterday/

beller b

If it worked fine then its not a different format..Try cleaning the disc run it under cool water & gently wipe dry with tissue wiping from the inside out. Do this even it the disc looks clean, it s wooked a treat for me plenty of times

bennyx_o

Nope, still nothing.

beller b

When it finally opens & shows empty is there any info in the left pane ? space used /remaining etc?

bennyx_o

Nope, blank space

beller b

Have you tried any other DVDs in that drive since?

bennyx_o

Yep, they worked perfectly

beller b

For whatever reason your laptop doesn't like the disc.. Do you have another PC to try it in ? If you get another machine to read it try burning a copy onto a different brand of disc.. Overall I prefer to stick to DVD-R they seem to be more compatible...

bennyx_o

Nope, no other pc