Domain Re-Direction - !?!?!!

sticker · 03-08-2005 4:23am #1

Hey all,

I've just finished a site for a large client, and I've put the site up on Direct Nic bannerless webspace, However, The client owns his own .ie with Eircom and after directing them to point the .ie to Direct Nic space, it's simply not happening...!

I'm acting like a middleman between the two companies.

1) Is this a fairly simple task I'm asking Eircom?!

2) Does the client have any rights to DEMAND Eircom just get it sorted?!

Thanks in Advance.

Sticker

Bamboozled · 03-08-2005 5:46am

The DNS takes time to update and direct to the website. Its not instant and can take up to 24 hours, or longer.

If he bought a domain name he should have a control panel where he can log in and direct the domain name to the correct host of his site. (I've always had my own control panel for each domain name, never heard of the company not giving access to it.)

Make sure he has done this properly. Once a domain name is sold, the company that sold it (ie - Eircom) usuall has nothing to do with it. You pay for the name - you control it. Find out did he do that before approaching Eircom.

mneylon · 03-08-2005 7:11am

If you can give Eircom the IP address to point the domain at they should be able to do it.

axer · 03-08-2005 8:49am

I think you can contact the IEDR (Ie Domain Registry) directly and get them to change it - A contact from the company is probably named under the domain name and they can request the change by faxing in a letter with their letterhead.
I wouldn't use eircom for domain registration or hosting anyways they are too slow at everything - switch to hosting365 or blacknight. Eircom are a joke.

sticker · 03-08-2005 1:52pm

blacknight wrote:

If you can give Eircom the IP address to point the domain at they should be able to do it.

I asked the hosting company for an IP and they replied with this:

Hello,
Domains hosted here share 11 IP addresses, and about 500,000 domains are
hosted here, so accessing your domain by its IP address isn't possible. That being the case, you may want to look into setting up a CNAME record for your .ie domain to point to your domain that's hosted here.

The site is fully functional under Direct Nic, I've given it a temporary address and alls fine - It loads perfectally, Eircom just seem incapable to point to the site. The re-direction leads to http://www.directnicparking.com.

This was the latest spiel from Eircom;

Hi,
We only host the DNS for this domain.
As you can see from the output of the dig below the DNS records have been
modified as you requested:
(you can verify this yourself using any dig or nslookup utility)

; <<>> DiG 2.1 <<>> @ns1.tinet.ie www.gardaclub.ie A
; (1 server found)
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10
;; flags: qr rd ra; Ques: 1, Ans: 2, Auth: 0, Addit: 0
;; QUESTIONS:
;; www.gardaclub.ie, type = A, class = IN

;; ANSWERS:
www.gardaclub.ie. 86400 CNAME www.westmanstown.com.
www.westmanstown.com. 86400 A 206.251.184.10

;; Total query time: 384 msec
;; FROM: us.mirror.menandmice.com to SERVER: ns1.tinet.ie 159.134.237.6
;; WHEN: Tue Aug 2 01:39:51 2005
;; MSG SIZE sent: 34 rcvd: 84

There is nothing more we can do to troubleshoot or fix a problem with the
web site not displaying as we do not host the web site that this domain is
being redirected to i.e. www.westmanstown.com

Regards,
Leon
eircom net Corporate Support.

Haven't a breeze what he's saying!!

seamus · 03-08-2005 2:33pm

I would guess (I could very much be wrong), that since Direct NIC are using virtual hosting, they have no virtual host record for Gardaclub.ie, so when you try to access that domain, it redirects to the specified default domain http://www.directnicparking.com

Eircom would seem to be in the clear here.

Now, that said, I get some very different results.

gardaclub.ie	IN	NS	auth01.ns.eircom.net	86400s	(1.00:00:00)
gardaclub.ie	IN	NS	auth02.ns.eircom.net	86400s	(1.00:00:00)
gardaclub.ie	IN	NS	auth03.ns.eircom.net	86400s	(1.00:00:00)
gardaclub.ie	IN	MX	
preference:	10
exchange:	mail.gardaclub.ie
	86400s	(1.00:00:00)
gardaclub.ie	IN	MX	
preference:	11
exchange:	relay.netspeed.ie
	86400s	(1.00:00:00)
gardaclub.ie	IN	SOA	
server:	auth01.ns.eircom.net
email:	hostmaster.eircom.net
serial:	2005072701
refresh:	28800
retry:	7200
expire:	604800
minimum ttl:	86400
	86400s	(1.00:00:00)

It's possible they were only changed in the last day though

seamus · 03-08-2005 2:43pm

Actually, Eircom aren't in the clear:

auth03.ns.eircom.net [159.134.191.34] returned an authoritative response in 117 ms:
Answer records
name	class	type	data	time to live
gardaclub.ie	IN	NS	auth01.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	NS	auth02.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	NS	auth03.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	MX	
preference:	10
exchange:	mail.gardaclub.ie
	86400s	(1d)
gardaclub.ie	IN	MX	
preference:	11
exchange:	relay.netspeed.ie
	86400s	(1d)
gardaclub.ie	IN	SOA	
server:	auth01.ns.eircom.net
email:	hostmaster@eircom.net
serial:	2005072701
refresh:	28800
retry:	7200
expire:	604800
minimum ttl:	86400
	86400s	(1d)
Authority records
name	class	type	data	time to live
gardaclub.ie	IN	NS	auth01.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	NS	auth02.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	NS	auth03.ns.eircom.net	86400s	(1d)
Additional records
name	class	type	data	time to live
auth01.ns.eircom.net	IN	A	159.134.237.61	86400s	(1d)
auth02.ns.eircom.net	IN	A	159.134.237.59	86400s	(1d)
auth03.ns.eircom.net	IN	A	159.134.191.34	86400s	(1d)
mail.gardaclub.ie	IN	A	83.70.118.118	86400s	(1d)
relay.netspeed.ie	IN	A	195.218.118.36	2466s	(41m 6s)

auth01.ns.eircom.net [159.134.237.61] returned an authoritative response in 117 ms:
Answer records
name	class	type	data	time to live
gardaclub.ie	IN	SOA	
server:	auth01.ns.eircom.net
email:	hostmaster@eircom.net
serial:	2005072701
refresh:	28800
retry:	7200
expire:	604800
minimum ttl:	86400
	86400s	(1d)
gardaclub.ie	IN	MX	
preference:	11
exchange:	relay.netspeed.ie
	86400s	(1d)
gardaclub.ie	IN	MX	
preference:	10
exchange:	mail.gardaclub.ie
	86400s	(1d)
gardaclub.ie	IN	NS	auth03.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	NS	auth01.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	NS	auth02.ns.eircom.net	86400s	(1d)
Authority records
[none]
Additional records
name	class	type	data	time to live
mail.gardaclub.ie	IN	A	83.70.118.118	86400s	(1d)
auth01.ns.eircom.net	IN	A	159.134.237.61	86400s	(1d)
auth02.ns.eircom.net	IN	A	159.134.237.59	86400s	(1d)
auth03.ns.eircom.net	IN	A	159.134.191.34	86400s	(1d)

auth02.ns.eircom.net [159.134.237.59] returned an authoritative response in 141 ms:
Answer records
name	class	type	data	time to live
gardaclub.ie	IN	SOA	
server:	auth01.ns.eircom.net
email:	hostmaster@eircom.net
serial:	2005072701
refresh:	28800
retry:	7200
expire:	604800
minimum ttl:	86400
	86400s	(1d)
gardaclub.ie	IN	NS	auth02.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	NS	auth03.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	NS	auth01.ns.eircom.net	86400s	(1d)
gardaclub.ie	IN	MX	
preference:	10
exchange:	mail.gardaclub.ie
	86400s	(1d)
gardaclub.ie	IN	MX	
preference:	11
exchange:	relay.netspeed.ie
	86400s	(1d)
Authority records
[none]
Additional records
name	class	type	data	time to live
auth01.ns.eircom.net	IN	A	159.134.237.61	86400s	(1d)
auth02.ns.eircom.net	IN	A	159.134.237.59	86400s	(1d)
auth03.ns.eircom.net	IN	A	159.134.191.34	86400s	(1d)
mail.gardaclub.ie	IN	A	83.70.118.118	86400s	(1d)

I can't see where that eircom guy is getting his info from.

dahamsta · 03-08-2005 3:12pm

They're in the clear on 'www.gardaclub.ie', but not 'gardaclub.ie'. However the host is also at fault for advising the OP to point a CNAME, and then not adding a ServerAlias record to the VirtualHost.

EDIT: Sorry, advice. OP, get onto Eircom and ask them to add an identical CNAME for gardaclub.ie. Then get onto the host and ask them to add a ServerAlias for both gardaclub.ie and www.gardaclub.ie to the VirtualHost for your primary domain.

adam

seamus · 03-08-2005 3:14pm

dahamsta wrote:

They're in the clear on 'www.gardaclub.ie', but not 'gardaclub.ie'.

Ding! I knew I was missing something.

sticker · 03-08-2005 5:38pm

dahamsta wrote:

They're in the clear on 'www.gardaclub.ie', but not 'gardaclub.ie'. However the host is also at fault for advising the OP to point a CNAME, and then not adding a ServerAlias record to the VirtualHost.

EDIT: Sorry, advice. OP, get onto Eircom and ask them to add an identical CNAME for gardaclub.ie. Then get onto the host and ask them to add a ServerAlias for both gardaclub.ie and www.gardaclub.ie to the VirtualHost for your primary domain.

adam

Cheers guys - appreciate the help! I'll get onto them asap.

sticker · 04-08-2005 10:14am

Eircom have come back to me with this:

Conor,

We are unable to point this particular record to a cname. What we have
added is an A record that points gardaclub.ie to 206.251.184.10.

Regards,
Mike
eircom net
DNS Requests Team

Will this suffice from their end?! (allowing for the fact that DirectNic add a ServerAlias for both gardaclub.ie and www.gardaclub.ie to the VirtualHost for the primary domain as Adam instructed)

mneylon · 04-08-2005 10:21am

Eircom generally do not create A records for domain.tld as they are following one of the RFCs (can't remember which one)

dahamsta · 04-08-2005 10:56am

Indeed, they're right and I was wrong, you can't add a CNAME for a hostname that already has record (and since SOA is a record, you can't do it for an SLD, period). Bind just won't load the zone, and rightly so. An A record is fine though, since you'll need to make changes (to the VirtualHost) if/when you move anyway. Sorry for the confusion. I'm blonde, what can you do?

adam

sticker · 04-08-2005 11:44am

dahamsta wrote:

Indeed, they're right and I was wrong, you can't add a CNAME for a hostname that already has record (and since SOA is a record, you can't do it for an SLD, period). Bind just won't load the zone, and rightly so. An A record is fine though, since you'll need to make changes (to the VirtualHost) if/when you move anyway. Sorry for the confusion. I'm blonde, what can you do?

adam

No worries! So have Eircom done all they can? Is the problem now with Direct Nic?

dahamsta · 04-08-2005 11:47am

sticker wrote:

No worries! So have Eircom done all they can? Is the problem now with Direct Nic?

It would seem so.

[abeecher@johnhoop abeecher]$ dig gardaclub.ie A

; <<>> DiG 9.2.4 <<>> gardaclub.ie A
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17407
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:
;gardaclub.ie. IN A

;; ANSWER SECTION:
gardaclub.ie. 86400 IN A 206.251.184.10

;; AUTHORITY SECTION:
gardaclub.ie. 82259 IN NS auth01.ns.eircom.net.
gardaclub.ie. 82259 IN NS auth02.ns.eircom.net.
gardaclub.ie. 82259 IN NS auth03.ns.eircom.net.

;; ADDITIONAL SECTION:
auth01.ns.eircom.net. 86496 IN A 159.134.237.61
auth02.ns.eircom.net. 86496 IN A 159.134.237.59
auth03.ns.eircom.net. 86496 IN A 159.134.191.34

;; Query time: 136 msec
;; SERVER: 207.218.192.38#53(207.218.192.38)
;; WHEN: Thu Aug 4 12:50:21 2005
;; MSG SIZE rcvd: 182

sticker · 05-08-2005 8:18am

dahamsta wrote:

It would seem so.

I'll be honest with you, I'm lost looking at that code! I recieved this from Direct Nic this am:

Date: 08/04/05 11:13am
From: DavidC
Hi Conor,
I think I may not have explained something quite as well as I should have in my previous reply. When you are pointing your .ie domain to a site hosted with us, it has to pointed using a redirection (not a CNAME, because we do not add Virtual Hosts in the wasy you have asked about). Please ask your host company if they can point your .ie site to the .com domain using a redirection (with or without frames). If you were hosting the .com domain yourself and had created a dns record for www.westmanstown.com pointing it to an IP address, then you could have gotten your .ie domain pointed there using a CNAME. But that is not possible because of our shared IP hosting.
Regards,
David
directNIC.com

It's getting a little frustrating now, I've a client who's fairly patient, but I would have thought that this kind of process happens many many times a day inside companies like DirectNic & Eircom.

Are DirectNic sorta giving up the ghost with this or are they powerless to do anything with shared IP hosting?!

Sorry from dragging this thread out, really appreciate all your input and help, just wanna get this situation closed!

mneylon · 05-08-2005 8:29am

Sticker

The problem is not with Eircom it's with the other lot you are using.

Get proper hosting for your IE domain and you won't have this issue.

dahamsta · 05-08-2005 8:47am

DirectNIC's first reply was very misleading, he seemed to be suggesting that if you set up the DNS, they'd set up the VirtualHost for you. Ultimately though, he's saying now that they don't do that, and there's no point arguing with them about it. (Although you should give them a good tongue-lashing for not being clear first day, and that people in the know were misled too.)

As blacknight says, you need to get the site to a host, any baseline package from a reputable host will offer redirection, in fact some will offer it if you just transfer the domain to them. Take your pick of myself, blacknight or steve-hosting36, one of us will be able to sort you out.

adam

sticker · 05-08-2005 11:51am

It's a pity, I've five sites currently being hosted with DirectNic and never had a problem with them...

I'll talk to the client and maybe suggest we go elsewhere (don't fancy going with Eircom to host!)

Any suggestions of a reasonably priced hosting service that I CAN re-direct the .ie domain to?!

Thanks again...

dahamsta · 05-08-2005 11:59am

No no no, this isn't about the TO, it's about the FROM. You can leave the sites you have where they are, you just need to get gardaclub.ie onto a host or registrar that offers redirects -- any host that's been in business for more than a minute and a half will know what that is. DirectNIC probably do it, but you're probably better off with an Irish host, because those foreign johnnies generally don't know their IE from their elbow.

Asking for recommendations here is pointless, most of the people that've posted in the thread are hosts and aren't allow pimp themselves (and rightly so).

adam

mneylon · 05-08-2005 12:21pm

dahamsta wrote:

most of the people that've posted in the thread are hosts and aren't allow pimp themselves (and rightly so).

But we can try

Seriously though. Adam is right.
A lot of the US hosts seems to have issues with handling simple DNS settings.

sticker · 05-08-2005 6:16pm

dahamsta wrote:

No no no, this isn't about the TO, it's about the FROM. You can leave the sites you have where they are, you just need to get gardaclub.ie onto a host or registrar that offers redirects -- any host that's been in business for more than a minute and a half will know what that is. DirectNIC probably do it, but you're probably better off with an Irish host, because those foreign johnnies generally don't know their IE from their elbow.

Asking for recommendations here is pointless, most of the people that've posted in the thread are hosts and aren't allow pimp themselves (and rightly so).

adam

Cheers Adam, I did intend the keep my already established sites with DirectNic - Didn't mean to suggest otherwise!! I was mearly saying it's a shame, I was fairly impressed with them as hosts up to a week ago...!

Check PM btw...

sticker · 05-08-2005 9:34pm

Interesting:
I mailed DirectNic asking for a yes or no answer that they could sucessfully manage a redirection from a .ie

This was their responce:

Date: 08/05/05 03:27pm
From: DavidC

Hi Conor,
You may want to host your .ie domain with a host provider rather than try to point it the site hosted on directNIC. Since they cannot use the CNAME format to point your .ie to the .com, and since I don;t know whether they can do a direct redirection to the URL, then I can't say for sure that they are able to do it. So if you want a Yes or a No, I can give you a No, but not a definite Yes.
So with that, you may just want to directly host your .ie.
Regards,
David
directNIC.com

dahamsta · 05-08-2005 9:55pm

sticker wrote:

Since they cannot use the CNAME format to point your .ie to the .com

I'm afraid David's just plain talking out his butt now. A CNAME is just an alias for a domain, it points to the other hostname, which in turn points to the IP address. If DirectNIC can't handle the A record, they can't handle the CNAME, period.

What you'll be doing is simply redirecting the existing domain name, on another server, to the site hosted on DirectNIC. In other words, when someone types in gardaclub.ie or www.gardaclub.ie, their server will push the user to www.westmanstown.com. DirectNIC has nothing to do with it, and nothing needs to happen on their side to handle it, since the user will to all intents and purposes be visiting www.westmanstown.com.

Now if you want the gardaclub.ie hostname to appear in the address bar, that's a different story. It can be spoofed with frame redirection, but that's a cheap hack when you get right down to it (I can do it, but I don't like doing it). Otherwise you'd need to move the both the primary and secondary site to a host that'll add that VirtualHost I mentioned earlier.

If you don't mind redirection, the job is oxo. And don't talk to DirectNIC about it any more, they're just annoying me now.

adam

sticker · 06-08-2005 9:13am

dahamsta wrote:

I'm afraid David's just plain talking out his butt now. A CNAME is just an alias for a domain, it points to the other hostname, which in turn points to the IP address. If DirectNIC can't handle the A record, they can't handle the CNAME, period.

What you'll be doing is simply redirecting the existing domain name, on another server, to the site hosted on DirectNIC. In other words, when someone types in gardaclub.ie or www.gardaclub.ie, their server will push the user to www.westmanstown.com. DirectNIC has nothing to do with it, and nothing needs to happen on their side to handle it, since the user will to all intents and purposes be visiting www.westmanstown.com.

Now if you want the gardaclub.ie hostname to appear in the address bar, that's a different story. It can be spoofed with frame redirection, but that's a cheap hack when you get right down to it (I can do it, but I don't like doing it). Otherwise you'd need to move the both the primary and secondary site to a host that'll add that VirtualHost I mentioned earlier.

If you don't mind redirection, the job is oxo. And don't talk to DirectNIC about it any more, they're just annoying me now.

adam

Cheers Adam, will look into it...

sticker · 06-08-2005 4:17pm

If DirectNic are the problem here, maybe the simplest solution is to see how much Eircom will charge to host the site also. The client has paid for www.gardaclub.ie for three years so this may very well be the only option remaining.

mneylon · 06-08-2005 4:27pm

Why are you insisting on using Directnic?

axer · 06-08-2005 4:36pm

Why go with eircom for hosting? they are not exactly the best at that type of thing.

dahamsta · 06-08-2005 6:23pm

Not exactly the cheapest either. By a long shot...

rsynnott · 07-08-2005 11:40am

The best option would be to use a proper web host. DirectNIC is not a proper web host. Just about any web host will be able to handle this.

sticker · 07-08-2005 1:24pm

rsynnott wrote:

The best option would be to use a proper web host. DirectNIC is not a proper web host. Just about any web host will be able to handle this.

What's another cheap option (setting aside pimping!) for hosting locally?

DirectNic are charging me €15 for temp domain www.westmanstown.com and €15 for bannerless hosting...

rsynnott · 07-08-2005 2:10pm

sticker wrote:

What's another cheap option (setting aside pimping!) for hosting locally?

DirectNic are charging me €15 for temp domain www.westmanstown.com and €15 for bannerless hosting...

You prob'ly won't get the hosting that cheap locally, but you could easily go for a US company.

sticker · 07-08-2005 9:08pm

rsynnott wrote:

You prob'ly won't get the hosting that cheap locally, but you could easily go for a US company.

What should I ask for to guarantee the re-direction? Or is it as simple as that?!!

rsynnott · 07-08-2005 9:36pm

sticker wrote:

What should I ask for to guarantee the re-direction? Or is it as simple as that?!!

You'll need a host who provides DNS. That's about the size of it. Set the DNS servers for your domain to that host's servers, and you're away. Depending on the services provided by your registar, you mightn't even need that, in fact.

smeggle · 07-08-2005 10:46pm

sticker wrote:

It's a pity, I've five sites currently being hosted with DirectNic and never had a problem with them...

I'll talk to the client and maybe suggest we go elsewhere (don't fancy going with Eircom to host!)

Any suggestions of a reasonably priced hosting service that I CAN re-direct the .ie domain to?!

Thanks again...

yeah, webhost.ie is a company I use. Awesome back up service and excellent support. Never had a problem in the last 3 1/2 years.

Simplest fix (temporarily) is to redirect from one server to the other by using an index.html re-direct

<HTML>
<HEAD>
<META HTTP-EQUIV="refresh" CONTENT="0;url=http://www.Your Domain Name Here.com/";target="_top">
<TITLE>
Redirecting to Your Domain Name
</TITLE>
</HEAD>
</HTML>

However, if your dns forwarding is not set up correctly, as is what seems to be suggested, that will keep looping back to the Eircon server. The fix for this lies with the registry (.ie). They need to change the canical address to point to the new dns address. It has nothing to do with Eircon or your new hosts.

For the site to be found, it requests the information via the registry. The registry says that can be found at xxx dns server. You are then sent to the respective server under the relevant i.p. address. It then looks for your folder under that i.p. address and then finds and displays the index.

Your problem here seems to be that the .ie domain is not being forwarded at registry level. For the domain name to be forwarded to the new server the information held there or the 'I.P' address that www.Your Domain Name.ie is held under is there. It is doing it's job correctly by forwarding any requests for 'www.Your Domain.ie' to the Eircon dns server I.P. address. It needs to be changed to your new dns server i.p. address.

As stated, this can take upto 72 hrs to take effect but can be quicker, depends how long it takes for the search engines to pick up the change.

Contact the registra and have them change the the i.p. address that your canocal name is resolving to.

rsynnott · 07-08-2005 10:51pm

smeggle wrote:

yeah, webhost.ie is a company I use. Awesome back up service and excellent support. Never had a problem in the last 3 1/2 years.
.

Ah, them. Most majestically dreadful control panel in human history.

dahamsta · 07-08-2005 10:56pm

For the record, the OP's client wants to be able to browse the site from the gardaclub.ie domain name, and wants the search engines to be able to spider it, so redirection or frame forwarding won't cut it. He needs a host that doesn't require domain registration/transfer, and will handle IE. (Many won't handle ccTLDs because... well, because they're stupid.) There's probably a few out there, it's just not a field I want to get into.

adam

smeggle · 08-08-2005 8:56pm

rsynnott wrote:

Ah, them. Most majestically dreadful control panel in human history.

Never had a problem myself and I only use the control panel for making db's and checking stats other than that I just use ftp. Whilst the panel is a bit more to get used to than control panel, that slight let down is more than adequately made up for by there exceptional bckup. I just phone and anything I need is done within the hr! or by e-mail? usually with 2-3hrs. Rarely I've waited longer than that. IMHO a far superier and personal service.

Other than that I wouldn't recommend any Irish company as price wise they just cannot compete against the likes of Rackspace or eagerhost, In server size, bandwidth or support!

I use webhost.ie for my local testing etc and every thing else is on eagerhost.

Personal preference it may be but there is no way I would pay for the rip of double priced Irish hosting operators dedicated servers/bandwidth most of which is a broken up cluster in England or the U.S. barring of course exclusive operators such as hosting365 who are to expensive in comparison.

Sorry if that offends anyone but the comparisons are there and I did look at there service to see how they compared. I stayed where I was because I get more space and 3 times the bandwidth for what they charge for there basic 500meg package and thats before looking at database/addons/e-mail/ all of which are more extensive.

So control panel aside they are the more finacially viable package In Ireland and offer a more extensive package along with full support.

rsynnott · 08-08-2005 9:05pm

Hmm, my personal experience of them, when I had the misfortune to do maintainance on a website hosted with them was:
- Nighmare control panel which required Internet Explorer (and was a nightmare even then; I gather that it at least works on some other browsers now)

- Moved MySQL databases without adaquate warning

- General sluggishess

That said, I may just have been unlucky, apart from Satan's own control panel.

smeggle · 08-08-2005 9:43pm

yeah I've moaned at dave a couple of times to change to c-panel which is much better and easier to understand (and use) but like I say, other than that I haven't found a comparable service in Ireland for value/service package so I'm prepared to learn a little extra and 3 times the bandwidth and double the space of the nearest comparable host (hosting365) at the same price! I also get 20 times more Data Bases, more e-mail accounts and I know that if I miss a server backup the server is backed up 'in-house' every sunday.
Any domain I want is usually active within 24hrs of order, so yeah, learn to use ftp instead of the control panel, easier anyway IMHO and you get more for the same money and better value for my money is what I look for.

What there charging 239.40 for (19.95 pr mnth) 500mb space, 5gb traffic, Host 5 Websites / Domains, Frontpage 2003, 5 MySQL Databases, 5 PostgreSQL Databases.

As against webhost.ie? for 230 pr year I get the e-commerce solution which is 1gb space, 15gb transfer, can deginately host more than 5 websites (I even do on there 500mb package), 100db's, cgi, 500e-mail address + a host of other stuff and OSCommerce if I want it. I also have full access to 128bit if I want or need it for running secure scripts.

There comparable package to hosting365 is the business user account at 16.50 pr mnth u get 500mb space, 10gb traffic, 250 e-mails, mysql support, frontpage support, wap support, ftp, cgi, microsoftxml support, odbc support/quota, plus a host of other services like smtp mail server (why anyone wants one is beyond me as well but it's there if u do lol).

No offence to hosting365 but all in all there are better prices out there if you look into all the options.

You still will not compete against the U.S. or Mainland Europe or even the U.K. as prices currently stand.

Personally, I think the same will happen with Broadband. I allready use a Satelite service and as this year was a rush job just to get online, I used an Irish company and I'd love to stay with an Irish company but simple economics force me to look elsewhere.

In doing so, I find that I can get 'Unlimited' download speeds in excess of any thing currently being offered in Ireland at half the cost and via an ordinary bloody sky dish! Thats when I start to get slightly irritated with the likes of big companies such as Eircon, BT, etc...

rsynnott · 08-08-2005 10:09pm

smeggle wrote:

Personally, I think the same will happen with Broadband. I allready use a Satelite service and as this year was a rush job just to get online, I used an Irish company and I'd love to stay with an Irish company but simple economics force me to look elsewhere.

In doing so, I find that I can get 'Unlimited' download speeds in excess of any thing currently being offered in Ireland at half the cost and via an ordinary bloody sky dish! Thats when I start to get slightly irritated with the likes of big companies such as Eircon, BT, etc...

Satellite internet is only a last resort.

As to the thing with that webhosting company, I was only giving my opinion. I wouldn't touch them in a million years.

smeggle · 08-08-2005 10:28pm

rsynnott wrote:

Satellite internet is only a last resort.

As to the thing with that webhosting company, I was only giving my opinion. I wouldn't touch them in a million years.

We'll just have to agree to dis-agree lol

sticker · 09-08-2005 7:50pm

...After conatacting Eircom to enquire about them hosting the site, they said 250 meg would be €199 inc VAT, that they had a package for a .ie domain and the same amount of space for €203 inc VAT. I pointed out that the client already owned the domain through them, and would expect a refund of sorts seeing as they already paid for the domain, They wouldn't entertain any degree of refund, so I've been instructed by the client to go elsewhere (quite rightly) I've been on on Webhost.ie and finally I'll have a supportive home for the site! It'll be €60 for webhost to host - quite the drop down...

The Eircom sales guy actually tried to convince me they're packages were quite competitive!!

dahamsta · 09-08-2005 7:51pm

Eircom In Lying Shock!

mneylon · 09-08-2005 10:45pm

sticker wrote:

I've been on on Webhost.ie and finally I'll have a supportive home for the site! It'll be €60 for webhost to host - quite the drop down...

And you could have done better

sticker wrote:

The Eircom sales guy actually tried to convince me they're packages were quite competitive!!

That's their job.
Realistically they can no longer compete. They don't offer perl, php or database support nor do they offer any control panel.

smeggle · 10-08-2005 12:44am

On the database side Access and MSDE / MS SQL are only available under windows,

Since when? I run php/my sql from a windows based server.

374yoyo's for 400megs of space/8 gigs transfer? I get over double that with more features than you list for a third less price (on a windows based server). Your enterprise package which is comparable via 1gig space but 3 gigs less bandwidth is nearly double what I'm currently paying.

Sorry to use your stuff in comparison but you did say sticker could have done better. Judging by the evidence I'd say he/she has done fairly ok.

psst: if u need help with that pesky control panel give a shout - it's not that hard really when you get your head around it - just rely more on ftp is all

rsynnott · 10-08-2005 12:50am

smeggle wrote:

psst: if u need help with that pesky control panel give a shout - it's not that hard really when you get your head around it - just rely more on ftp is all

Hmm. My problem with it is that it's painfully slow, unintuitive and incompatible, and you're forced to go through it for many things...

smeggle · 10-08-2005 1:25am

rsynnott wrote:

Hmm. My problem with it is that it's painfully slow, unintuitive and incompatible, and you're forced to go through it for many things...

webalyzer and the stats are pretty straight forward. other stuff just home/shortcuts and you get your main control area for mysql etc.

The mail set up is a pain as is user addition/sub-domains. for files I use ftp.

I agree the panel is slow (Ensimn) and is not very user friendly and I have requested they switch to c-panel myself which is far superior and easier to use, (faster as well) but I'm prepared like I say to suffer that rather than pay nearly double any where else for a similar service. Other than the panel I can't find a fault myself.

I do sympathise with you on the panel though - it can be a pain.

lol

sticker · 13-08-2005 7:54am

Sorted! - The sites being hosted with webhost.ie and Eircom are redirecting.

Cheers all for the help!

Domain Re-Direction - !?!?!!

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