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Card problem?

JimG · 2005-07-13 09:27:34

For the last 10 days or so I've had vision but no sound on my non-FTA channels. Last night I plugged out the box, removed the card, and left all to rest for 15 mins or so. Now I have neither sound nor vision on those channels. The FTA ones are perfect and I'm getting the Irish EPG, but when I try to watch, say, RTE 1, I…

13-07-2005 9:27am

#1

JimG

Closed Accounts Posts: 92 ✭✭

Join Date: April 2003

Posts: 76

For the last 10 days or so I've had vision but no sound on my non-FTA channels. Last night I plugged out the box, removed the card, and left all to rest for 15 mins or so. Now I have neither sound nor vision on those channels. The FTA ones are perfect and I'm getting the Irish EPG, but when I try to watch, say, RTE 1, I get the message "Insert your Sky viewing card". No amount of "inserting" has any effect.
Can a card go faulty? Will Sky supply me with a new one?
Thanks for any help.

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Comments

#2 18-07-2005 10:21am

dmeehan

Registered Users, Registered Users 2 Posts: 2,458 ✭✭✭

Join Date: January 2002

Posts: 2299

are your other channels working?

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#3 18-07-2005 10:29am

bigpaddy2004

Registered Users, Registered Users 2 Posts: 1,078 ✭✭✭

Join Date: January 2004

Posts: 1010

Sounds like the box is either confused or gone faulty. Did you try to force a software update?

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#4 18-07-2005 4:25pm

JimG

Closed Accounts Posts: 92 ✭✭

Join Date: April 2003

Posts: 76

Thanks for replies. After ignoring it all for several days, I tried rebooting and reinserting the card once more today, and lo and behold it worked. All channels perfect now. Problem over, I hope!
Thanks again.

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