Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

1st level support / helpdesk position available

  • 06-07-2005 12:18PM
    #1
    Tippex
    Registered Users, Registered Users 2 Posts: 2,958 ✭✭✭


    Guys,

    Company I work for has a 6 month contract avialable with a view to a permanent position. Immediate Start.

    This is an entry level position based in Dublin city centre, working with 2 other IT staff. We have Windows NT Servers, Windows 2000 Pro desktops and run Office 2003 as well as some bespoke apps, and we have 120 staff in 2 offices.

    Duties:
    - Log all calls on our helpdesk system
    - Resolve any 1st level calls
    - gather detail and examples of all problems
    - pass on any 2nd level problems to the IT team
    - Set-up of new users and administration of existing users on all systems (including phones)
    - Collate website statistics
    - Ensure Antivirus and Microsoft updates are up-to-date

    Anyone interested please PM me.


Comments

  • #2
    nesf
    Registered Users, Registered Users 2 Posts: 27,644 ✭✭✭✭nesf


    Could you post a rough salary estimate please :)

    Doesn't need to be bang on accurate, just a ballpark figure will do thanks.


Advertisement