Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Smart broadband on an inactive Eircom line?

  • 21-06-2005 9:08am
    #1
    maquiladora
    Registered Users, Registered Users 2 Posts: 11,134 ✭✭✭✭


    If you have an eircom line which hasn't been enabled for a while can Smart enable that line themselves and then put broadband on it or would we have to pay Eircom to re-enable the line first?


Comments

  • #2
    Splendid
    Closed Accounts Posts: 135 ✭✭Splendid


    I had to get eircom to enable the line. Was free though. Special offer.


  • #3
    Drapper
    Registered Users, Registered Users 2 Posts: 3,814 ✭✭✭Drapper


    maquiladora wrote:
    If you have an eircom line which hasn't been enabled for a while can Smart enable that line themselves and then put broadband on it or would we have to pay Eircom to re-enable the line first?

    did you pass the Eircom test previuosly?


  • #4
    maquiladora
    Registered Users, Registered Users 2 Posts: 11,134 ✭✭✭✭maquiladora


    Drapper wrote:
    did you pass the Eircom test previuosly?

    They failed us before, it's passing now though.


  • #5
    maquiladora
    Registered Users, Registered Users 2 Posts: 11,134 ✭✭✭✭maquiladora


    Splendid wrote:
    I had to get eircom to enable the line. Was free though. Special offer.

    Free? How come.


  • #6
    Drapper
    Registered Users, Registered Users 2 Posts: 3,814 ✭✭✭Drapper


    maquiladora wrote:
    Free? How come.

    They are trying to reclaim lost customers !


  • Advertisement
  • #7
    Adey2002
    Closed Accounts Posts: 370 ✭✭Adey2002


    I would be intereste in knowing if it is possible to use a previously active (but now inactive) eircom line which passed eircoms line test.

    I know the old phone number if that helps. It seems strange that smart would require you to have an eircom line when they don't use any eircom equipment.


  • #8
    Splendid
    Closed Accounts Posts: 135 ✭✭Splendid


    Exactly. They want your business.
    They just happened to be running a special offer at the time.


  • #9
    Splendid
    Closed Accounts Posts: 135 ✭✭Splendid


    To unbundle you line, you have to have an eircom account number. AFAIK


  • #10
    maquiladora
    Registered Users, Registered Users 2 Posts: 11,134 ✭✭✭✭maquiladora


    Splendid wrote:
    To unbundle you line, you have to have an eircom account number. AFAIK

    Yeah we we have the account number. So the line doesn't have to be currently active then?


  • #11
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Adey2002 wrote:
    I know the old phone number if that helps. It seems strange that smart would require you to have an eircom line when they don't use any eircom equipment.

    Plug in phone, dial 199000 ,

    1. does the system speak back the number you know ?
    2. does Smart have that old number on their database as a pass ?


  • Advertisement
  • #12
    Splendid
    Closed Accounts Posts: 135 ✭✭Splendid


    Not sure, ring Smart, they'll tell you.


  • #13
    maquiladora
    Registered Users, Registered Users 2 Posts: 11,134 ✭✭✭✭maquiladora


    Splendid wrote:
    Not sure, ring Smart, they'll tell you.

    I asked Garfield, he didn't get back to me on it yet though.


Advertisement