Computer/Internet Crime

Mutz

Hey guys, I’m doing some research on computer crime (no crime in particular – just how widespread it might be). Was hoping that you might take the time to fill it out (Mods – if inappropriate – please lock it). I’ll let the questionnaire run for two days and will see how she goes. I’d appreciate if you could give me some help or any other relevant info that you may consider necessary. All feedback will be appreciated.
<EDIT> Just realised that it sounds like a marketing survey - trust me its not, it for my college dissertation on Internet and Computer Security and the victims of crime! </Edit>

Cheers, Mutz


1. How often do you use a computer (work + home)

· Light User (less than 5 hours a week)
· Medium User (between 5 and 10 hours a week)
· Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Poor
· Fair
· Good

3. How much time per week (hours) would you spend on the Internet?


4. How would you rate your knowledge of the Internet (Security and Safety)

· Poor
· Fair
· Good


5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.

7. Is there anything in particular that you would look for before making any transactions online?

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

10. Any relevant points to make regarding this questionnaire?

Kali

1:heavy
2:good
3:40+ (mostly work related!)
4:good
5:yes (banking: balances only, I don't complete any transactions online, as far as purchases go only things which I can't obtain easily/cheaply locally)
6:yes (no security on forms, cancelled purchase and rang them up instead). dodgy looking html/forms will make me think twice.
7:ssl at the very least with signed certs, worldpay.
8:no
9:no
10:good luck

Chalk

1. How often do you use a computer (work + home)

· Heavy User (more than 10 hours a week)
id consider 10 hours a week light use, im on the pc 9 hrs a day in work and on and off for a few hours in the evning

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Good

3. How much time per week (hours) would you spend on the Internet?

3 pcs at home are always connected, downloading/uploading/whatever.
websites - connected 9hrs a day in work, on and off in the evening at home

4. How would you rate your knowledge of the Internet (Security and Safety)

Good


5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples
yes
online banking - pay bills/rent/transfefr money etc on boi

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.
no, ive only recently got a credit card so the places i buy from id have heard of from other people

7. Is there anything in particular that you would look for before making any transactions online?
secure payment server is usually enough

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.
nothing besidfe the usual email attempts - king jimbo wants to give you 20mill, send us your back details to receive, that kind of jazz

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?
if it was cc, id be on to boi straight away for my insurance money.
if i got scammed for cash / western union i dont think id tell anyone tbh,
id consider it my own stupidity

10. Any relevant points to make regarding this questionnaire?[/QUOTE]
not really

stevenmu

1. How often do you use a computer (work + home)

· Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Good

3. How much time per week (hours) would you spend on the Internet?

5 to 10

4. How would you rate your knowledge of the Internet (Security and Safety)

· Good

5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

Yes, purchasing general consumer goods, CDs, DVDs, Books, computer bits etc

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.

Yes, an uncountable number of offers too good to be true and a few sites that seemed to have appeared very recently, not be mentioned anywhere, have an unproffesional design, oh and p.o. boxes as addresses.

7. Is there anything in particular that you would look for before making any transactions online?

I'd always check for recomendations from others, prefferably on boards but there's a couple of sites somewhere that purely host feedback of various shopping sites (can't remember their addresses now, I've only been using sites I know well lately)

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

The odd virus, and a few browser hijacks.

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

Batman ?

10. Any relevant points to make regarding this questionnaire?

Generally instances of computer crime against a person that I've heard about are down to the victims stupidity. For some reason people seem quite willing to give their bank or credit card details to any random person asking for it.

hostyle

1. How often do you use a computer (work + home)

· Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Good

3. How much time per week (hours) would you spend on the Internet?

Depends Work IS the internet so: ~40 hrs a week. 5 - 10 hours outside work.

4. How would you rate your knowledge of the Internet (Security and Safety)

· Good

5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

I use Online Banking, and have purchased hosting, domain names, clothing, books, music, DVDs and computer hardware online. I *don't* use VoIP because I have no friends

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.

Sites not using https, activex popups on checkout (attempts to install software), out of date https certs, items being added to cart without my permission, items disappearing from cart. There are a lot of cowboys out there

7. Is there anything in particular that you would look for before making any transactions online?

Previous reputation of site and https.

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

No. I'm suspicious by nature.

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

Online Vigilantes.

10. Any relevant points to make regarding this questionnaire?

For once its an online questionaire that holds a nice middle ground between complete novice and expert user that anyone should be able to understand.

Mac daddy

1. How often do you use a computer (work + home)
Heavy User (more than 10 hours a week)
==> around 60+ hours

2. How would you rate your knowledge of Pc’s (Workings of software and hardware) ===> Good

3. How much time per week (hours) would you spend on the Internet?
7 days a week work 7am till 16.00 then on call 24x7
dunno around as above 60+ hours

4. How would you rate your knowledge of the Internet (Security and Safety)==>Good never hand any problem i couldn't deal with


5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples
yes
banking
Vpn into work
buying stuff from komplett at least twice a month


6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.
don't go near the dodgy ones

7. Is there anything in particular that you would look for before making any transactions online?
security setup they have in place.
example ssl popups
security certs

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

not really the odd bit of malware WHEN USING WINDOWS most of the times i use linux.

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

me or internet forums

10. Any relevant points to make regarding this questionnaire?[/QUOTE]
nope

snappieT

1: Heavy User (25+ hours/week)
2: Good
3: 15 hours + (not including downloading when I'm away from the PC)
4: Good
5: Banking (EBS, permanent TSB), Bill payment (permanent TSB, for NTL, EsatBT, ESB), Purchasing (Mostly DVD, CD and Computer accessories), Communication (MSN, Yahoo IM, AIM, IRC, ICQ, Jabber)
6: Yes, it just looks unprofessional as a whole. If I ever get errors or broken links, I take it that the company doens't care.
7: Always SSL, Visa/Mastercard/HackerSafe logo, Verisign/Thawthe logo(s)
8: Yes, occasional virii from email/MSN/web, one occasion of attempted phishing that I avoided.
9: Fellow boardsies!
10: This site will probably give you a biassed result fonr many questions.

axer

1. Heavy User (more than 10 hours a week)

2. Good

3. 5-10


4. Good


5. Banking - Yes, bill payment - through banking sites, purchasing items - yes but only buy stuff I have a good knowledge of already (e.g. tech stuff) or have a good returns policy. communication - dont do voip or anything like that cos there are always free ways.

6. Only purchase off sites that have certs (i take a quick glance at who issued it) - dont care after that cos i'm insured for fraud on my cc.

7. usually the cert but if I get that dodgy feeling from a site I will check them out more.

8. Virus, got plenty of phishing email (typical bank in nigeria where someone died and left big balance) but i aint that stupid, nothing else though.

9. I would gather as much info as i possibly could and investigate it myself as far as I could. If it was serious I would talk to the cops - at least to register the problem - dont know if they can do much.

10. no.

angelofdeath

Mutz wrote:

1. How often do you use a computer (work + home)

· Light User (less than 5 hours a week)
· Medium User (between 5 and 10 hours a week)
· Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Poor
· Fair
· Good

3. How much time per week (hours) would you spend on the Internet?

40-50 atm, but thats only because i've not got a connection at home

4. How would you rate your knowledge of the Internet (Security and Safety)

· Poor
· Fair
· Good


5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

no to bill patment and banking, yes to purchasing and communication (email,voip,irc etc)

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.

no, only buy from reputable(sp?) sites

7. Is there anything in particular that you would look for before making any transactions online?

no not really as i said, buy from reputable sites only

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

one or two viruses, nothing i couldn't take care of

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

i dunno, boards perhaps?

10. Any relevant points to make regarding this questionnaire?

yeah lemon flavoured monkeys

WizZard

1. Heavy User (more than 10 hours a week)
2. Good
3. 54 hours
4. Good
5. Online banking, online shopping. online bill pay etc
6. No SSL certificate. I didn't shop with that site. Fraudulent ebay emails
7. SSL certificate for the site in question
8. No
9. Credit card company if my card was involved. Else bank, or other relevant institution
10. You're not exactly getting an average cross-section of Irish society - this is boards after all. Most people here should be savvy.

Capt'n Midnight

Mutz wrote:

1. Heavy User (more than 10 hours a week)

2. Good

3. How much time per week (hours) would you spend on the Internet?
<cough - watching TV / read books at the same time>


4. · Good (compared to average user but scary how much new vunerabilites keep popping up - and I mean mechanisms not just sites)

5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples
Occasionally

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.
No - because with few exceptions I don't trust the merchant not to abuse/leak my data
if a small company I'd phone or fax or maybe even email

7. Is there anything in particular that you would look for before making any transactions online?

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of. No.

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

Cabaal

1. Heavy User++++ 40hours in work alone
2. Good
3. Heavy User++++ 40hours in work alone
4. Good
5. yes (banking: balances only, I don't complete any transactions online, as far as purchases go only things which I can't obtain easily/cheaply locally)
6. As long as its https and digitally signed I'm pretty much happy but I generally stick to the same few companys and I;'ve never had ANY trouble.
7. ssl at the very least with signed certs
8. nope
9. no idea
10. not that I can of

el_barto

1. How often do you use a computer (work + home)

· Heavy User( I'm on the bloody thing all day at work and most of the nite at home!)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Good

3. How much time per week (hours) would you spend on the Internet?

All of it.(j/k) 50 - 60

4. How would you rate your knowledge of the Internet (Security and Safety)

· Good (software developer)

5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

Buying stuff.

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.

A purple monkey tried to sell me a firewall. :eek:

(lots & lots & lots of ad's)

7. Is there anything in particular that you would look for before making any transactions online?

Only off reputable sites.

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

Victim ? :cool:

fraud -> Nope.

mail threats -> nope

information theft -> nope

intrusion -> nope.

phising -> Nope.

Virus' -> I'm on Linux.

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

My log files to get the little buggers ip and then ..... :rolleyes:

10. Any relevant points to make regarding this questionnaire?

Use Linux.

mp3guy

1. How often do you use a computer (work + home)
Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)
Good

3. How much time per week (hours) would you spend on the Internet?
50+

4. How would you rate your knowledge of the Internet (Security and Safety)
Good


5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples
Bill payments, cds, games, instant messenging, webcaming

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.
No

7. Is there anything in particular that you would look for before making any transactions online?
Low price

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

Virus's and spyware

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?
Fix it myself

10. Any relevant points to make regarding this questionnaire?
No

stevenmu

WizZard wrote:

10. You're not exactly getting an average cross-section of Irish society - this is boards after all. Most people here should be savvy.

That's a good point, you'd probably get a more representative response on after hours, I think it'd be technically against their rules though to post again there so you might want to pm one of the AH mods first though and ask them.

Khannie

1: Heavy user. I agree with chalk. People in this forum will probably consider 10 hours a week very light use. I use a computer for my job, so that's 40 hours a week straight away. I also rack up heavy personal use playing games, surfing, etc. I'd say, on average, I spend around 50+ hours a week in front of a computer.

2: good

3: I'm constantly connected to the internet. Though actively using it for surfing probably around 10 hours. I use the internet to connect to my PC in work the 2 days a week I work from home, so I'm constantly using the internet then (even when typing in word, or whatever).

4: good

5: All mentioned. banking and bill payment are obviously done through banking websites. Purchases primarily of computer hardware, books, dvd's, that kind of thing. Though I have bought unusual items (like plant seeds) online too. Basically, if I can get it delivered, I do.

6:Yes, once, a long time ago. The site just looked pretty shoddy and didn't have a https site.

7: https at a minimum. If I was concerned about the site I'd run a google check. Message boards around the world will badmouth any dodgy sites pretty quickly.

8: Nope. Unless you consider spam a crime. I know I do, but I don't think it's what you're looking for.

9: Depends on the nature of the crime. If it were identity theft, then probably the gardaí. Credit card information: Gardaí and the bank in question. I would also post warnings on message boards (like this one).

10: Best of luck.

Peteee

1. How often do you use a computer (work + home)

Heavy

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)
Good

3. How much time per week (hours) would you spend on the Internet?
40 hours+ (Work)


4. How would you rate your knowledge of the Internet (Security and Safety)

Good


5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

Yes, purchasing

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.

No, I wouldnt buy anything from a site that i didn't trust

7. Is there anything in particular that you would look for before making any transactions online?

Lock pad in corner of browser, https://, If the site was signed by Mastercard or Visa etc

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

No, although I sometimes get phisihing attemps to my hotmail (i.e. spam) account!

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?
Bank

10. Any relevant points to make regarding this questionnaire?

The General

1. How often do you use a computer (work + home)

· Light User (less than 5 hours a week)
· Medium User (between 5 and 10 hours a week)
· Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Poor
· Fair
· Good

3. How much time per week (hours) would you spend on the Internet?

20-30


4. How would you rate your knowledge of the Internet (Security and Safety)

· Poor
· Fair
· Good


5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

Not really, small bit of online shopping thats it

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.
Nope, you can see if a site is dodgy by having a good look around it and emailing them asking a question

7. Is there anything in particular that you would look for before making any transactions online?
The site must be secure i.e. (little lock icon thingy at the bottom of your web browser)

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.
No

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?
I'm not sure really

10. Any relevant points to make regarding this questionnaire?[/QUOTE]

spartacus93

1. How often do you use a computer (work + home)

· Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Good

3. How much time per week (hours) would you spend on the Internet?

In around 15 - 20

4. How would you rate your knowledge of the Internet (Security and Safety)

· Good

5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

Communication - email and MSN. Purchasing cheap stuff, mainly computer parts and DVDs

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.

No, I usually just buy off the big sites.

7. Is there anything in particular that you would look for before making any transactions online?

As everyone else said SSL, but I mainly stick to well known sites, amazon, peats, komplett, that kind of thing.

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

Nope

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

Wouldn't have a clue what to do!

10. Any relevant points to make regarding this questionnaire?

jc94062

1. How often do you use a computer (work + home)
· Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)
· Good

3. How much time per week (hours) would you spend on the Internet?
If working ~ 30
If week off ~ 70
-> Online developer in ma spare time

4. How would you rate your knowledge of the Internet (Security and Safety)
· Good

5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples
Purchasing any computer components, no way online banking even with the new 256bit SSL (really makes you wonder about 128bit SSL)
P = NP hmmm.

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.
Most CD selling sites, can't recall URLs just shoot around until I find someone whos used one thats worked and use that one.

7. Is there anything in particular that you would look for before making any transactions online?
SSL, along with going with a site I've seen someone else use without problems

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.
Few mail threats (death threat in one case) from being an admin\mod. Few virus' sent down the line via the same, general spam and virus'... I run anti-virus, 3 firewalls (+router) and reformat regularly.

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?
Depends what it is, threats get forwarded to ISPs, if I got hit by a dodgy site well, thats what credit card protection is for

10. Any relevant points to make regarding this questionnaire?

Sully

1. How often do you use a computer (work + home)

· Heavy User (more than 10 hours a week)

2. How would you rate your knowledge of Pc’s (Workings of software and hardware)

· Good

3. How much time per week (hours) would you spend on the Internet?

40+ (Personal use really)

4. How would you rate your knowledge of the Internet (Security and Safety)

· Good


5. Do you use the Internet for services such as banking, bill payment, purchasing items, communication etc? If so give examples

Communication as in? MSN etc. then yes?

6. If purchasing something on the net, have you ever become suspicious about the site you wish to purchase off. If so, please give examples of what you saw.

Not that I can recall.

7. Is there anything in particular that you would look for before making any transactions online?

Most defo a "Secure Connection". Id have to think a bit before purchasing of a non-secure site

8. Have you ever been victim of any form of online crime, such as fraud, mail threats, information theft, intrusion, phishing, viruses etc? If so, indicate what it consisted of.

Hacking. Both defacment of website and hacking of PC (years ago). Also have had a few viruses in my time

9. If you were ever the victim of computer related crime, what would you do or whom would you turn to?

Well, logs showed users IP. Spoke to my host who lodged a complaint to his ISP, I lodged a complaint. Neither were followed up. Managed to track down the hacker via a message he left, also got a type of "Cyber Police" involved and threatned full legal action. Got an appologie and never heard from him again. Viruses, removed them via scanner/patch etc.

10. Any relevant points to make regarding this questionnaire?

Not really, besides best of luck. I would love to see a copy of the final project if at all possible?