Problems with GPRS on XDAII prepay

fatherdougalmag · 27-05-2005 10:08pm #1

I've been on to o2 and GPRS has been provisioned on my SIM. They sent me the settings (same as in the sticky). It just won't connect. Same with a mate's XDAII although it's only started failing for him in the past few weeks.

Any idears?

Ruu_Old · 27-05-2005 11:50pm

you might have to go customer care to "activate" it in your new phone, just call them and ask them to reset the settings on your phone.

fatherdougalmag · 28-05-2005 7:55am

That's what I meant by 'provisioned' above. I called them and they said that everything was as it should be on their side. I'd imagine that if there was a genuine problem with the network I'd have heard something by now. So I'm guessing it's something on my side.

Gillo · 28-05-2005 10:38am

Back up all the info you have on it and do a hard reset. There is a very simple set-up, when you are doing it just select pre-pay instead of post-pay.

fatherdougalmag · 10-06-2005 3:24pm

Hi,
I've spent a considerable amount of time investigating this and got no further. I have done a factory reset and select Ireland and pre-pay options when prompted. Still not able to connect to the Web GRPS (WAP via GPRS is no problem).

I've scoured the web and have found others in the same situation. One thing I did see was to put a contract SIM in, connect, disconnect, remove contract SIM and replay pre-pay SIM. I'll try that this evening. At this point, I'm trying to determine if there are any diagnostics/logging that I can enable to see what might be going wrong. In my mind there is no problem with GPRS per se as I can connect to pp.wap.o2.ie for WAPing but connecting to the 'internet' APN results in failure.

flywheel · 10-06-2005 4:06pm

fatherdougalmag wrote:

I can connect to pp.wap.o2.ie for WAPing but connecting to the 'internet' APN results in failure.

for O2 Ireland Internet Access Points, the post pay one is internet, pre-pay one is pp.internet

just to check the one you have set is pp.internet?

fatherdougalmag · 10-06-2005 9:31pm

Yup. Even tried open.pp.internet and open.internet which, I believe, were the old ones.

flywheel · 12-06-2005 2:27pm

was there an open.pp.interent APN? open.internet is for post-pay and still works grand (it's a different APN to the regular internet one for certain connections that may be required)

have you tried your sim in another device that can make use of the pp.internet connection (either directly or acting as a modem) and tested it?

have you asked them to re-provision your pre-pay account for GPRS Internet access (pp.internet)?

Problems with GPRS on XDAII prepay

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