Using dell tag to lookup specification

i71jskz5xu42pb

Hi,

If I have the dell tag number for a machine is there any way I can look up the spec it originally shipped with? I think somebody mentioned something to this effect here recently.

I can go into the Dell site under the support section, plug in the tag but when I click on configuration it tries to read the configuration of the machine I am on now which isn't what I am looking for.

Paschal.

CyberGhost

when you have a tag, you can just ring dell, and ask them

Kali

http://support.dell.com click on product support on the right-hand side.

petes

Kali wrote:

http://support.dell.com click on product support on the right-hand side.

Does'nt give specification for non american systems.

/edit

Might be just fot the tag I put in.

i71jskz5xu42pb

petes wrote:

Does'nt give specification for non american systems.

/edit

Might be just fot the tag I put in.

Nope it does not work for any of the tags I have either.

i71jskz5xu42pb

CyberGhost wrote:

when you have a tag, you can just ring dell, and ask them

I have 30 plus tags that I want to get detailed information on. A nice and simple URL where I could get a machine readable response would be much easier than sitting on a call all morning with a Dell rep transcribing the results.

Thanks anyway, but it does not look like there is an easy way to do this.

SickBoy

try http://support.euro.dell.com/ie/en/home.asp

i71jskz5xu42pb

SickBoy wrote:

try http://support.euro.dell.com/ie/en/home.asp

Yeah, no joy there either

SickBoy

How old is your system?

Kali

PaschalNee wrote:

Nope it does not work for any of the tags I have either.

Thats odd as it works with every dell i have here ..and i've european, uk, irish and american models .. site is handy from an admin point of view as it allows you to save them all (once you've registered), and a central point for drivers & downloads and the odd flashbios updates .. unfortunaly the european site doesn't save details, but it'll do the same job per machine.

Kali

PaschalNee wrote:

Yeah, no joy there either

post up the service tag... it should be 7 digits long.. numbers & letters.

i71jskz5xu42pb

Kali wrote:

Thats odd as it works with every dell i have here ..and i've european, uk, irish and american models .. site is handy from an admin point of view as it allows you to save them all (once you've registered), and a central point for drivers & downloads and the odd flashbios updates .. unfortunaly the european site doesn't save details, but it'll do the same job per machine.

OK just to be clear I'm not talking about the ActiveX tool that runs on your machine and reads the current configuration as that works just fine on the machine I have now. I'm looking to pull the original spec for a machine that I'm not currently on.

Sample tag would be JM9K91J - ship date 10/10/2004

SickBoy

PaschalNee wrote:

OK just to be clear I'm not talking about the ActiveX tool that runs on your machine and reads the current configuration as that works just fine on the machine I have now. I'm looking to pull the original spec for a machine that I'm not currently on.

Sample tag would be JM9K91J - ship date 10/10/2004

Latitude D600

PM,DOT,1600,NB,UFCPGA
Service Tag: JM9K91J
Service Code: 42705181639
Ship Date: 10/10/2004

Look like the details you need?

Use this link to enter the system tag...
http://support.euro.dell.com/ie/en/index.asp?referrer=%2Fie%2Fen%2Fhome%2Easp&segment=DHS

Kali

PaschalNee wrote:

OK just to be clear I'm not talking about the ActiveX tool that runs on your machine and reads the current configuration as that works just fine on the machine I have now.

Simply click on "original system config" not "current system config".

i71jskz5xu42pb

Thanks guys but I was looking for more detailed information than that e.g. disk, cpu, io cards, etc.