My Creative Zen is in need of repair!

bombidol · 09-05-2005 9:55am #1

The headphone socket on my Zen is acting up. its cutting out when you move the jack from side to side. i need to get it repaired. its out of warranty. any one know where to go or roughly how much this costs?

MacGyver · 09-05-2005 9:59am

not sure how much it costs but u can send it back to creative in dublin even tho its out of warrenty. if u ring them they'll be able to give u a price and how long it will take... ill try get the number later today

heres the number for the online store but they should be able to help you or put you through to the right people 01 806 6909

Esel · 10-05-2005 11:41pm

Have you tried with different headphones? Worth a try if not.

Xithus · 12-05-2005 11:04am

01-4380055 Thats there support line.

Mr. Fancypants · 12-05-2005 8:23pm

Its a known issue with earlier versions of the zen. They fixed the issue with later releases by triple soldering the headphone port.

curlywee · 30-05-2005 4:08pm

if you search on the zen nomad forums you will find a user archbishop or someting who has a step by step guide to fixing this problem

Its not easy though

Makaveli · 30-05-2005 8:33pm

I've done it, depending on which side of the jack is loose it could be far harder. Usually it's the left side that goes (mine was the right) and looking at it the left looks far harder to solder.

Here is a link to the bishop's guide to fixing it yourself.
http://www.pcpages.com/thebishop/nomadfix/

edit - All the pictures seem to be down. I think I have them saved to my HDD.

Makaveli · 30-05-2005 8:35pm

Only have 5 of them. Dunno if it's any help to you.

My Creative Zen is in need of repair!

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