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Anyone ever RMA to Overclockers.co.uk?

  • 03-05-2005 9:47pm
    #1
    aaf
    Registered Users, Registered Users 2 Posts: 2,098 ✭✭✭


    I need to RMA a doa Antec NeoPower 480W PSU to overclockers.co.uk and I have received an RMA number from them and postal address. Do I have to pay for shipping myself and they also recommend getting it insured. If so, it's likely to set me back over €20? They send me a broken PSU and I have to pay more to get it fixed?? Is that right?


Comments

  • #2
    BabyEater
    Registered Users, Registered Users 2 Posts: 695 ✭✭✭BabyEater


    I am in the process of an RMA to overclock.co.uk myself. I posted the motherboard to them. I didn't insure it. Postage was cheap.
    You don't have to pay 20 quid if the product is broken. You only pay 20 quid if you sent a product that was working.


  • #3
    Padraig Mor
    Registered Users, Registered Users 2 Posts: 9,610 ✭✭✭Padraig Mor


    aaf wrote:
    I need to RMA a doa Antec NeoPower 480W PSU to overclockers.co.uk and I have received an RMA number from them and postal address. Do I have to pay for shipping myself and they also recommend getting it insured. If so, it's likely to set me back over €20? They send me a broken PSU and I have to pay more to get it fixed?? Is that right?

    If you ask them they'll refund you (keep those receipts!). If you don't ask, they won't mention it.


  • #4
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Padraig Mor wrote:
    If you ask them they'll refund you (keep those receipts!). If you don't ask, they won't mention it.

    They asked me and refunded me the few € as well :)
    Properly best to mention it anyway though


  • #5
    aaf
    Registered Users, Registered Users 2 Posts: 2,098 ✭✭✭aaf


    Cheers, will ask so. IMO, if you're rma-ing anything, it should be freepost. As long as it's not costing me anything (except time and downtime).


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