Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

In Praise of Epson

  • 24-04-2005 11:27am
    #1
    digitaldr
    Registered Users, Registered Users 2 Posts: 2,522 ✭✭✭


    My 4 month old Epson r200 (bought from Amazon) started feeding pages crooked and jamming so I phoned the Epson support line on a Saturday afternoon. They answered very quickly and said they'd have an engineer out to my house (I live in Dublin) on the Tuesday - to fix or replace my printer on the spot. They didn't need to see any proof of purchase - he just took the printer serial number down the phone.

    Anyway the engineer arrived on Tuesday - I was a bit worried as I had compatible cartridges fitted. Turns out that the problem was a tiny bit of aeroboard packing (from the compatible cartridge!) had jammed the innards. My wife said he fished it out with a long tweezers (I was at work). Needless to say he never found out where it came from.

    It really made a pleasant change from the levels of customer service I've generally come to expect from the IT/telecoms industry - Eircom - don't get me started!


Advertisement