Connecting Sky Digibox to Telephone Line

finnpark · 31-03-2005 01:31PM #1

Hello All,

I have been a sky subscriber for a no of years now. Initially I was an analogue subscriber but made the change to digital a no of years ago.

However when I made the change to digital I never bothered to connect by Sky box to the phone line.

I would like to use some interactive services but when I connected the phone line to the back of the box I get a dial-up error.

How do connect my digibox to a phone line? Do I need to contact Sky?

Thanks for any help.

weehamster · 31-03-2005 01:57PM

What is the exact message you get on screen

snappieT · 31-03-2005 02:02PM

A lot of people are having problems with the dialing codes used for the interactive services. Sky are only a (free) call away, give them a go.

Unlike ntl they care about their customers, so you'll get through to a rep almost straight away.

Sparky · 31-03-2005 04:56PM

Try services 4----0----1 Select, then go to option 3 and make sure Dialing type is TONE and that there is no dialing prefix.

byte · 31-03-2005 07:54PM

You should check that wire into the back of a phone too to make sure you get a dialtone (just in case the cable is broke somewhere). Otherwise, as Sparky said.

With a name like finnpark, you must be in the Twin Towns region!

finnpark · 31-03-2005 08:40PM

Thanks for that.

I will try this now. I was just getting some message like "Error with Dialing".

I cannot remember exact message but it was if it got the dialing tone and then collapsed due to an incorrect no or something.

I will retry it anyway.

And Im not too far from the Twin Towns.

Connecting Sky Digibox to Telephone Line

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