watch out PSP owners/buyers, Sony will not replace dead pixels

CyberGhost

http://www.joystiq.com/entry/1234000037037383

I hate dead pixels

mayordenis

eek that is just too much.

Rew

LOL, did you follow the link at the end of the story? You might get a surprise!

Matthewthebig

Its Boards! yay we are famous!

Jammer

i know this dead pixel thing has been around for ages, but its a bit stupid that ur gonna pay €200+ for a product which MAY be faulty. I think its kinda taking the piss, people stand for it, so they do it. Being expected to pay €200+ for a product which may or may not be perfect is just rip off.

Infini

Man that's just being cheap. You wait forever for the damn thing and when they do release it they give you one with a faulty screen. That just sucks.

OY

Infini wrote:

Man that's just being cheap. You wait forever for the damn thing and when they do release it they give you one with a faulty screen. That just sucks.

I agree. That does suck!

So let me get this straight. After i buy one if there is big black blotches on the screen where pixels are damaged that it tough???

That sucks indeed!

CyberGhost

ah here another link

http://www.videogameimports.com/get_hw.php?product=803&side=1

Placebo

Matthewthebig wrote:

Its Boards! yay we are famous!

LMAo !

Winters

Afaik this is only on the American model and not on any of the Japanese models, as these were the ones which had the fault origionally.

Also this is due to the TFT screens. Any TFT screen has an accecptable dead pixel level, its due to the complicated way they are created. If you buy a TFT Monitor for your computer you may find some dead pixels. All TFT manufactorers try to keep the amount of dead pixels as little as possible.

If you were to find dead pixels on the PSP you have to go looking for it. I think there is a assumption that there is a big block of dead pixels or that a third of the screen is covered in them. I have one dead pixel on my screen and I will not notice it unless I go looking for it. It does not bother me. It is not the fault of the PSP itself it is a flaw that has existed in ALL tft and monitors.

That is why a lot of firms selling computers [eh: jes.de iirc] will offer you a pixel check on a monitor you buy for 10eur or so.

Infini

Well from the article it looks like they're changing the screen manufacturer to someone else with better quality and experience in the area so at least when I do buy one it won't really have any of them or they'll be too few and insignificant to actually notice (unless you look for them).

Ciaran500

They are changing from Sharp (one of the leaders of LCD tech) to Samsung. More than likely because samsung will give them a cheaper deal.

koneko

Any LCD screen can get dead pixels. I have 1 on my PSP but I only know it's there because I specifically looked with different coloured backgrounds/sources. I don't notice it at all.

The screen on the current PSPs is a lot better than what I've seen of the "new" ones. The new ones look dull, and the colours are a lot worse. The current screen is just plain fantastic tbh.

Ciaran500

Where you see the new ones?

koneko

Comparison pic on the web, don't remember where specifically but I'm sure it was through somewhere like Hardforum or Penny Arcade's forums.

dearg_doom

Infini wrote:

Well from the article it looks like they're changing the screen manufacturer to someone else with better quality and experience in the area so at least when I do buy one it won't really have any of them or they'll be too few and insignificant to actually notice (unless you look for them).

The SHARP screen used in the JPN models is extremely bright(and therefore battery-draining) and a bit too expensive for them i think.

So they are now buying Samsung screens for the USA iirc, these are cheaper to make; and unfortunatly a bit less bright/good.

But we won't know about the quality for sure until Friday!

Rew

Accepting Dead Pixels is a bad idea, they are dictation to us whats faulty which is a bad sutuation to be in. IV said before that I reckon under Irish law you could probably have a go at making them take it back, but whos going to go to court over 1 dead pixel.

Oh and I gave the link/story to Joystiq, I send them loads of tips

dearg_doom

koneko wrote:

Comparison pic on the web, don't remember where specifically but I'm sure it was through somewhere like Hardforum or Penny Arcade's forums.

There ye go.

dearg_doom

Your first name wouldn't happen to be Shigeru???

Rew

Nope why??

savemejebus

samsung do some pretty good tft screens so the switch doesn't necessarily mean a huge drop in quality.

Ciaran500

Those comparison shots are of two LCD screens.

Not PSP screens.

dearg_doom

Rew wrote:

Nope why??

as in Miyamoto!

it was an hilarious joke!

Ciaran500

It was

dearg_doom

Ciaran500 wrote:

Those comparison shots are of two LCD screens.

Not PSP screens.

yeah that link looks like interweb nonsense-mongering!

I just read the Forbes(!) review of the PSP and it says the screen is bright and great, and the pics look sexy, so it looks like the new screens are brilliant!

LookingFor

This policy doesn't stand well beside Nintendo's "instant-replacement" DS policy for even one dead pixel

rabbitinlights

If you buy it online and it has a dead pixel, cant you send it back under some distance selling law?


S.

Mine doesnt have any dead pixels, but a mates has a wierd dot on it, which is not a dead pixel but a fault in the "glass", when its off, you can still see it (if you look really hard). but its about the size of a pin head and is almost invisable so he is not bothered.

Gizzard

yeah its well known the japanese PSP screen is bit better then the USA screen however not by much

Ciaran500

Its a well known rumour that the USA screens are inferior. Any proof been posted yet?

steviec

LookingFor wrote:

This policy doesn't stand well beside Nintendo's "instant-replacement" DS policy for even one dead pixel

Do Nintendo do this in Europe? All this talk of Nintendo being so great when it comes to dead pixels and Sony not certainly doesn't correlate with my personal experience.

My DS has a very annoying dead pixel in the middle of the touch screen that Nintendo Japan won't replace, saying that's only their policy in America. So I'm stuck with a DS with a dead pixel while my PSP is 100% perfect, meanwhile I always here everyone saying how great Nintendo are about dead pixels and how rubbish Sony are. *shrug*

Rew

Everyone who brought a DS back got it exchanged here AFAIK.

Jazzy

i think i may do a bit more sony and PSP bashing by going.... yeah, they suck, sony once again proves its inferiority (laser-disks ne1?).

although we are the sony fanboy nation(most successful western country for the PS brand) so hey, bash away....

koneko

Fanboys make baby jesus cry

Balfa

I just think it's funny that someone posted on boards about a news item about a boards post

Jazzy

that is kinda funny actually

i_am_dogboy

steviec wrote:

Do Nintendo do this in Europe? All this talk of Nintendo being so great when it comes to dead pixels and Sony not certainly doesn't correlate with my personal experience.

I think sony have been misunderstood, they were probably saying that they wouldn't replace psp's with a single dead pixel on the screen, and nintendo are being so generous because a single dead pixel on the ds screens is pretty noticable compared to the psp, where a few close together would barely count as distracting. I think that policy of nintendo's is in place in europe, but I can't say for definite, but it would look good for them if they did put europe in a favourable position over japan.

I got mine replaced in the local gamestop without quibbel, the guy in the shop said he heard of the dead pixels but none were returned before mine, and since the stores are replacing them i suppose nintendo have sent out word that it's covered by warranty.

Syth

I love this quote:

Dead Pixels are not considered a defect by Sony of America

Retr0gamer

i wonder what they are then? A integral part of the gaming experience? Dead pixels are probably sony's answer to the DS's innovative touch screen. We should all feel hard done if we get a PSP without a dead pixel. In fact If I get a PSP without a dead pixel I'm sending it back to Sony since it is obviously defective.

savemejebus

to be fair we wouldn't be able to afford these handhelds if the companies didn't think that the odd dead pixel was an acceptable thing.

it's important to remember that screens of a quality that guarantee no dead pixels are horrendously expensive to produce.

Placebo

Syth wrote:

I love this quote:

LMFAO !

Ciaran500

Yes there is. Samsung have started making screens for the PSP. Whether these screens are the same as the Sharp one is yet to be confirmed.

dor83

sony have said that they wiil replace or repair psps with dead pixels if they are noticable, according to gamespot. heres the article.
http://www.gamespot.com/news/2005/03/25/news_6121092.html

Spacedog

with the fall in production costs and increase in production quality, it would be almost nothing for Sony to absorb the cost of replacing these panels, suppose they're looking after the pennies.

Retr0gamer

i've a feeling that the statement that sony wouldn't replace them was a hoax. It would be really stupid of them to have made a statement like that.

Infini

http://news.com.com/Sony+answers+PSP+dead-pixel+gripes/2100-1043_3-5643393.html

smokingman

http://www.penny-arcade.com/view.php3