Eircom free line is there a contract?

Pauly26

If I get the free eircom line in, is there anything to say that i can't move to smart when its available in my area or do eircom tie you into a 12 month comtract?

toil

i rang up about this last week, they told me 'no'!
now i ended paying for a reconnection fee (from my reading of the website i did not think i needed to pay this)
Ring 1901 and go to sales enquire and ask....

toil

seamus

In fairness, the very first line of the page says

If you're connecting your eircom home phone for the first time then check out our FREE FREE FREE offer and you could save up to €500 (inc. VAT).

toil

well, i moved into a new residence, and it does have a section about that...
sorry, am sure it was my fault....did not have time to read it closely...

toil

seamus

toil wrote:

well, i moved into a new residence, and it does have a section about that...
sorry, am sure it was my fault....did not have time to read it closely...

toil

No need to apologise. Eircom are deliberately sketchy on what constitutes a "new line".

Hal1

Just curious to know what eircoms return address is for the netopia modem is. I have searched the net / comms forum top to bottom without any look any replys would be great thanks.

Hal1

Can someone show me the right forum relating to this. Thankyou.

dub45

Hal1 wrote:

Just curious to know what eircoms return address is for the netopia modem is. I have searched the net / comms forum top to bottom without any look any replys would be great thanks.

Why not ring them and ask them? The same number you signed up with surely would have the answer? Or email them so that you will have a record of asking them.

JoyPad

From "Important Customer Information about Broadband" leaflet (actually just one page):

To cancel broadband service
If you wish to cancel your free trial, you can do so by visiting www.eircom.ie/cancelbroadband. If you cancel the service, please return the full pack in its original condition, attaching the order reference sheet to eircom Logistics, Freepost, Cragg Ave, Clondalkin, Dublin 22.

Cheers,
JP

P.S. Now, who knows what is the order reference sheet?

Hal1

Thanks for the replys all sorted now, I have until the 19th of april to cancel but it will take 10 days for postage, but I will cancel early anyways cause its shíte.

j_nolan

If someone could enlighten me:

I've decided to upgrade from Home Starter to Home Plus, to avail of the 2MB downstream in April. How do I do this?

Are there isn't a charge or downtime, am I right?