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Eircom Free trial?

magpie · 2005-03-04 11:48:47

OK, this has probably been done to death, if so I apologise. I have eircom BB and my understanding was you got the first 2 months refunded to you when you sign up for a 12 month contract. I was on the phone to them the other day as I hadn't received the refund and they told me you get the refund when you terminate the…

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04-03-2005 12:48pm

#1

magpie

Closed Accounts Posts: 3,643 ✭✭✭

Join Date: April 2003

Posts: 3365

OK, this has probably been done to death, if so I apologise.

I have eircom BB and my understanding was you got the first 2 months refunded to you when you sign up for a 12 month contract.

I was on the phone to them the other day as I hadn't received the refund and they told me you get the refund when you terminate the service (i.e. never probably). WTF? Is this right?

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#2 04-03-2005 4:39pm
GregusManus

Closed Accounts Posts: 22 ✭

Join Date: February 2005

Posts: 22

Not in my case. Basically, I got charged in my next bill for it but also got refunded in the same bill.

However due to some mis-alignment in when i started the trial and Eircoms charging period for it..they failed to refund about 5 Euro of it..which should be refined in the next bill, according to their customer service people.

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