net dragon modem- urgent help

coolio_64

hi have the above modem but cannot connect to the net

am using xp and using an eircom account.

it seems to dial out but cannot connect

what can i try

Chalk

56k?
whats the error number you get?

check:
http://www.modemhelp.net/dunerror/dunerrorcodes.shtml

kikel

If it is dialing. Maybe it's a problem with the Eircom server. Try another ISP.
Had this problem just a few weeks ago

Chalk

1892150150
user/pass eircomnet / eircomnet ,

is that what your using?

coolio_64

what it says is that it cannot connect to the other computer

tonky

How far do u get.
Can u hear dial tone etc.
Is there any error message at all? - what is it?

Basic stuff:
have you a spare phone to check the line is ok at the pc.
some internal modems only work on the centre pair for some reason, i used to make up lots of little adapters a few years ago when winmodems were popular.

coolio_64

chalk

thats what i am using alright

it is a 56k fax modem

2 connections 1 is phone the other is line have tried both

coolio_64

tonky

it seems to dial out u can here it clicking alright

the line is ok because i tried it with a laptop and it worked fine

aaf

Are you sure it's a net dragon modem? Can you see any labels on the modem itself? What serial numbers/model numbers are displayed? I had trouble installing a Smart modem a few weeks ago because it kept picking up the drivers for the Net Dragon modem!!

NetoDragon actually use modified Smart Link drivers. The modems are pretty rubbish. You might need to force it to use V.34 (use at+ms=v34) or replace it with a decent one (Agere/Lucent 1648 recommended here).

coolio_64

it is net