No satelllite signal is being received

onion-ring

I am randomly getting this message on my SKY box.
Sometimes the picture just freezes, then it comes back a second later,
Some times it doesnt come back straight away, we may have no sky for an hour, a day, then all of a sudden we will have sky for days.
Totally random with no pattern I can figure,
happens when its calm, happens when its windy,
I borrowed a friends box that he has no problems with at all and got the same problem, so that rules out my box, its either cable or dish.
Paid a bloke to look at the dish he said it was ok.. Obviously its not..

I have two questions
Anyone else have this problem and resolve it?

If I cancel my sky (for say 6 months) can I re-subscribe again and get the free dish and box installed again..

Any help greatly appriciated, I'm ready to put my foot through the tele..

SRB

First thing I'd do is get the guy you paid back - he hasn't fixed anything, so unless you specifically paid him to nip up a ladder, gaze upon your dish and then climb back down again, he hasn't done what you paid him to do. It sounds as though the connection to the LNB or the actual LNB itself is faulty. If it's the connection then chances are water has gotten into the LNB and possibly the cable. If the guy doesn't want to come back, forget him and look for another sat dealer near you.

onion-ring

He replaced the connectors either end and charged 30 quid.
He' still brutal in my book,
Anyone know of a good aerial man in the Drogheda Bettystown area

SRB

Hummmm not much use if your cable and LNB are full of water. I'd give him and call and say you're not happy, but if you really don't want to do that, go elsewhere.

Tony

to be fair to the installer its hard to rectify any fault if its intermittent and not showing at the time of call, if hes good however he should agree to come back and perhaps replace the lnb .

byte

Are there any joints in the cable between LNB and receiver? Poor jointing has been known to make signals drop out. Either that, or the cable has water ingress, there are trees partially blocking signal, or else LNB is faulty (I'm assuming he aligned the dish).

onion-ring

I have been told that if the dish was out of place I would get no signal at all.
Which is what I've been getting lately...

I reckon the water in the cable or the LNB in on the money,, I can get an LNB for about a fiver sterling on ebay..
Anyone any reckomendation, are some LNB's better than others?
I'm going to replace the cable as well....
If I keep the dish still while I replace the LNB will I get away without having to realign it??

byte

Ah, there ain't much difference between the LNB's as far as I can see, though I do dislike the current Thomson ones. I've had a few fail including a Thomson quad. I liked the old Grundig's but alas they're no longer with us (we have Thomson instead). A few others were Cambridge which seem pretty reliable except for dodgy bracketry and Skyware which also seemed OK.