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Foto.com problems

  • 09-02-2005 3:18pm
    #1
    LDB
    Closed Accounts Posts: 445 ✭✭


    I ordered a bunch of photos (obviously) from this site
    paid for them on my visa, grand or so I thought

    I only got half of them delivered even though the reciept specified all of them had been ordered
    I emailed them (twice) asking for the remainder of my photos to be sent

    The reply I got said ....

    hello
    you must place an order agian.

    As I said I have alreay paid for these so I'm not about to order them again

    Has anyone else had problems with these people?

    I say don't use them anyway!

    ~L


Comments

  • #2
    Haket
    Closed Accounts Posts: 291 ✭✭Haket


    I sent 30 or so pics to them a couple weeks ago, came back quickly put were of terrible quality (large dark lines runnin vertically down the images). I'll not use them again.


  • #3
    beer enigma
    Registered Users, Registered Users 2 Posts: 6,231 ✭✭✭beer enigma


    Are you guys talking about foto.com or ofoto.com ??

    I always use ofoto.com (the official kodak site) & the quality & service is superb.....


  • #4
    LDB
    Closed Accounts Posts: 445 ✭✭LDB


    Foto.com not the Kodak one, I shall use that one in futrue though!

    ~L


  • #5
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,361 Mod ✭✭✭✭Beruthiel


    www.photobox.ie are very good, I've ordered loads off them, good quality and never a problem


  • #6
    Flinty
    Closed Accounts Posts: 228 ✭✭Flinty


    hmmm...just ordered 50 prints off foto.com yesterday, they are due to arrive with me on Friday. Not liking what i'm hearing here, doesn't sound too promising. I'll let you know how mine turn out.


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  • #7
    dahamsta
    Banned (with Prison Access) Posts: 16,659 ✭✭✭✭dahamsta


    Beruthiel wrote:
    www.photobox.ie are very good, I've ordered loads off them, good quality and never a problem
    Seconded. Only ordered once but I was well impressed with both delivery and quality. For the record though, it's a British company. Nothing wrong with that of course, but the IE domain name might fool some people into thinking they were buying Irish.

    adam


  • #8
    Renegade_Archer
    Registered Users, Registered Users 2 Posts: 743 ✭✭✭Renegade_Archer


    ordered prints off foto.com, arrived a week later, good quality, had no problems with them tbh. YMMV apparently. Have used photobox and have found them to be good, they do good enlargements. Got some A4 prints for the grandmother, came out very well.


  • #9
    daveirl
    Closed Accounts Posts: 14,483 ✭✭✭✭daveirl


    This post has been deleted.


  • #10
    LDB
    Closed Accounts Posts: 445 ✭✭LDB


    After another email to Foto.com
    I recieve a reply saying ....

    'hello

    it's not our fault if you have missed pictures....

    Well I phoned them instead this time, the guy I spoke to was quite helpful and agreed to arrange a refund
    Not to bad a solution I suppose, assuming he does actually process the refund

    But will definitely not use them again mostly because of them having such dum email replies to my concerns!!

    ~L


  • #11
    Flinty
    Closed Accounts Posts: 228 ✭✭Flinty


    Just got 50 photos off them and they were fine. Was a bit worried, as I had ordered them after I saw this thread. The quality was good and it worked out at €7.59 for 50 prints, delivered. I wonder if I was lucky, or are they a little dodge. I'll give them another go I think.


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