NTL Grrrr

bringitdown

Well the dream has ended ...!

After being dumbfounded of an offer of TV + basic BB for E25 a month with the first 3 months free, and taking a half day off to install the thing I was rewarded with a pretty good service and no problems.

Oh how I laughed when I thought, if I ever need to meet a service engineer or delivery I can work from home.

2 weeks later however in slightly Alanis Morrisette style, nowt, no upstream connection, no explanation from NTL and the possibilty of having to take another half day to meet the engineer.

/techies:
I logged onto the NTL Ambit modem (192.168.100.1) and it says the D/S connection ain't there (Parameters requested or summat) the U/S one is Locked....

Any ideas? Have cycled power numerous times.

MickFarr

That's what happens when the service goes down. When you do ring their CS they always say "oh, em, no problems have been reported in your area we'll have to send out an engineer" then low and behold it works the next day

Drapper

http://homepage.ntlworld.com/robin.d.h.walker/cmtips/signal.html#goodlevs

This might help tells the ideal settings........ and also the power settings to the modem

D