Help ASAP!!

PowerHouseDan

I just turned on my laptop just over 3 months old from Asus and they is a line going down the right i took a picture? What is it? and how cna i get it fixed have a two years war with asus

seamus

Is that a screenshot?

PowerHouseDan

ya just made it smaller cos it was to big to upload otherwise

Ciaran500

LOL

The line is caused by your screen, you will need to take a picture of it with a camera.

PowerHouseDan

opps here is is

Ciaran500

That looks like the line than was on my TFT when I first got it, but mine was fainter. It went away with time.

Good luck

PowerHouseDan

is it not a dead pixal?I dont no anything about lcd tft.Will i hold off tryin to rma or will i give the uk asus a ring in the morning

Ciaran500

A dead pixel is about the size of full stop.

Don't know what that could be.

staxx

Bad news, your screen connectors are damaged, these are fine pathways etched into the glass and cannot be fixed, you would need a new screen to fix that.
I'm guessing it goes away when you move the screen up or down?
If it's under warranty get it replaced.

Jaeger

Seeing nothing but problems with Asus products over the last 3 months. Am I the only one?

By all means, use yer warranty dan.

neokenzo

Just ring Asus and see what they say. Is it constantly there or it comes and go?

Orion

That's looks like the screen is knackered. RMA it

PowerHouseDan

do i just ring up the UK asus in the morning?UK being the nearest

neokenzo

Just go for it mate, nothing to lose

CatInABox

Looks like its knackered alright, You'll probably have to return it.

There is one thing that you could try, it worked for me with a dead pixel before, but your going to seem like a fool doing it. I "massaged" the pixel, just lightly. Only worked once mind, so no guarantees. Think it had something to do with one of the filter(cant remember the technical name for it, the pixels have red, green, and blue) being locked in the open position.

Its worth a shot if it saves you the hassle of sending it back, but to be honest with you, even I doubt that it would work in this case.

PowerHouseDan

It fixed itself this morning was messing about with linux and it came back to normal

Ciaran500

Told you

PowerHouseDan

Came back after a hour and did not go away just rma to Asus in englandget a replacement or fixed.

PowerHouseDan

Sent it off anyway. Will i just get a replacement screen, or will they send over a new laptop, They said that it will be about 5 day turnaround.

pickarooney

I think it's cheaper for them to replace the laptop, so I hope you backed up anything usefull... or maybe they'll swap your current hard-drive into a replacement laptop, that'd be nice.

PowerHouseDan

Yeah i backed everything up, ya wanna new one