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Two week delay transferring from NetSource to Esat !

  • 31-12-2004 1:44pm
    #1
    chill
    Closed Accounts Posts: 576 ✭✭✭


    Anyone else suffering this ? I am in the middle of starting a new business which depends a lot on web and email...... yet Esat say I will have no internet connection for two weeks....!!


Comments

  • #2
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Could be more then 2 weeks. Takes almost 2 weeks for Netsource to release your line, then more time for Eircom to mark it as available, then 2 weeks more for Esat to take up the line...

    All in all you could be looking at about 5 weeks downtime.

    It's the main reason I'm waiting for NTL before I leave Netsource....


    Our backwards Irish system doesn't allow for the 5 mins of downtime it would take in theory to change providers...


  • #3
    Diabolus
    Registered Users, Registered Users 2 Posts: 820 ✭✭✭Diabolus


    Ciaran is correct.
    Theres not much to nothing u can do.
    Reason is we have Eircom as the middleman..
    :(


  • #4
    cgarvey
    Registered Users, Registered Users 2 Posts: 3,889 ✭✭✭cgarvey


    Whatever happend to the port transfer which was meant to be up and running now? That is, you, in theory, have only a couple of hours downtime. Or was that only when eircom are at one end of the transfer?


  • #5
    chill
    Closed Accounts Posts: 576 ✭✭✭chill


    Unbelievable..........


  • #6
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    chill wrote:
    Anyone else suffering this ? I am in the middle of starting a new business which depends a lot on web and email...... yet Esat say I will have no internet connection for two weeks....!!

    Why dont you take this up with Comreg? Might be worth a try anyways.


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  • #7
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    It's been talked about for the last 12 months, as far as I was aware it was due to be enabled back in October so that you could switch providers with only 10 mins downtime as you were added to the new ISPs account. After all, it's just a computer record being changed.

    This all seemed to fall through though.


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