[Request]Argos Returns

WhatsGoingOn

I know this is probably not the right forum for this but...
I bought a drill in Argos about 3 weeks ago and didn't buy the insurance they offer, it gave in on me at the weekend when I was drilling a hole in the wall. Anyone know what the Argos returns policy is???

funkyniff

used to work in argos.. as long as you have a reciept you should be fine..(if its broken..you can get it replaced or ask for your money back..)
if you have trouble push it....at worst they will send it of to be fixed..
(still best bet its to complain loudly if they give you trouble)

deadl0ck

You have 1 year guarentee by law - bring it back and get your money back or a new one.
You'll nedd the receipt though !

WhatsGoingOn

deadl0ck wrote:

You have 1 year guarentee by law - bring it back and get your money back or a new one.
You'll nedd the receipt though !

Yeah, have the receipt, don't fancy on going in before Christmas with queues etc, will wait till Jan.
Thanks.

samo

sign up in the one in the square saying they are open till 9.30pm for rest of the week except xmas eve so might be quiet later on! Sure same applies for alot of the other shopping centre ones.

Have always found Argos very good at returning stuff/replacing so cant imagine major hassle

okidoki987

Their "Ring and Reserve" phone is constantly engaged as is the UK number?

cajun_tiger

i used to work there too, get your money back go to a better store! i worked with the delivery at night and the stuff the lads did to microwaves was unreal.!!!they put me on cause the thought the lads would act up less but who cares they still threw boxes down the coverbelt

the corpo

you should deffo get the refund before xmas btw

argos have a seperate customer service desk to deal with refunds and at the moment the queues look fine on it,

but you wait til after xmas and the returns desk will be swamped with people bringing things back, it'll be a nightmare!

samo

okidoki987 wrote:

Their "Ring and Reserve" phone is constantly engaged as is the UK number?

ditto - cant get thru to see if the liffey valley store is open late tonight - I know the one in Tallaght is! Bought the HP camera and printer budnle on sat and the printe doesnt work! Wont even switch on so back it has to go!!

Barrie

Hi work in argos at the moment a bit hectic though.Bring your receipt and the box etc and ask for a replacment i suppose.

samo

barry3650 wrote:

Hi work in argos at the moment a bit hectic though.Bring your receipt and the box etc and ask for a replacment i suppose.

definitely a good time to go into customer services....nobody at the desk last night and changed in about 5 mins flat up in Liffey Valley but the tills to pay were mental alright.

Barry - you must be earning your money this xmas!!