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Cancelling IOL.....Advice needed

  • 29-11-2004 2:39pm
    #1
    SouperComputer
    Registered Users, Registered Users 2 Posts: 6,949 ✭✭✭


    apolgies if this has been already posted. Search wont look for IOL for me!

    I have to cancel my IOL at home, however, they mentioned there is a 100euro cancellation free if done before the end of the 12 month contract.

    I dont recall this being mentioned in the T&C's, did I overlook somtihing here, or do I have no choice but to cancel and fork out the money. I am already out of the house and need to get this wrapped up?

    I still have the original modem and all that jazz (neven bloods used it anyway!)

    And help appreciated!


Comments

  • #2
    BigMoose
    Registered Users, Registered Users 2 Posts: 1,217 ✭✭✭BigMoose


    At the very least you will have to pay the remaining months that are left of the 12 month contract. Assuming €100 is less, then you are probably best off paying it. If it is more, pay the remainder and be done with it.

    I cancelled recently (well after 12 months were up) and was charged nothing (except 2 months more rental for which they appologised and promissed to pay back). They never asked for the modem back either (which I also have never used).

    Searching for IOL cancelling on here is hard work, I remember that. But if you are persistent there is some useful info in other threads for who to mail when their CSRs ignore you. I think just search for cancelling/cancel and look for the IOL threads yourself.


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