Anyone else having problems with their Virgin Media connection?

Rael

Hi,

I’m having a weird problem with Virgin Media.

Since late Friday evening I've noticed that my Virgin Media 1GB connection is acting oddly. I've not changed any settings and I've tried rebooting my router.

I'm getting close to full download speeds on Ookla SpeedTest but that takes 12-15 seconds to start the test, then sometimes it's unable complete the upload test telling me "A socket error occurred during the upload test. A firewall could be blocking the connection or the server might be having some issues. Please try again later."

I can't download or stream any of my usual podcasts on my work iPhone, personal iPad using the Apple Podcasts app or personal Android Phone using the AntennaPod app over WiFi. I keep getting "This podcast is temporarily unavailable" messages. If I switch WiFi off on my work phone and connect over Vodafone 4G then I can access Apple podcasts no problem.

Certain websites aren't loading fully. If I try to log into the Sony Playstation site I get a very basic looking site in Times New Roman Font, unable to load any graphics, and can't get past the username page (imagine like it can't load fully due to a lack of bandwidth).

I've just tried it now and am getting a "Server Timed Out" Message.

I tried changing my account details with an online retailer but when I try to access the edit address page it just hangs and I get a white blank page.

Online banking takes multiple attempts to log into and when I did get in, it took multiple attempts to complete any transactions with the pages timing out.

If I try to watch anything on Youtube it takes ages to load the home screen, then displays the thumbnails, will play the adverts and then the video hangs on my PC. If I try it on my smart TV, the thumbnails won't load and if they eventually do then I get an infinite buffering / loading circle on screen.

I've tried logging into the various websites using FireFox, Chrome and Safari but the experience is the same.

It's like I have a connection in theory but nothing is getting through properly or in full. As I mentioned previously, I've not changed any settings and I've tried rebooting my router but the experience is dreadful and very frustrating at the moment.

Has anyone experienced this or would really appreciate it if anyone has any suggestions / can help.

Thanks in advance.