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How to buy a phone from virgin media site?

  • 23-06-2025 11:29PM
    #1
    lauraww
    Registered Users, Registered Users 2 Posts: 197 ✭✭


    Hi there could someone please tell me if they know of any problems with buying from virgin media,I go to the shop on the website and after I select a phone to buy ,I keep getting a message to try again later,it's very annoying or do they have an option to buy a mobile handset over the phone?thank you

    Post edited by icdg on


Comments

  • #2
    swoofer
    Registered Users, Registered Users 2 Posts: 5,914 ✭✭✭swoofer


    I tried for you and its a total pain, it does say you must have an account to access, so I tried for an account and got so far they ask for an account number!! and cant go any further.



  • #3
    icdg
    Moderators, Technology & Internet Moderators Posts: 12,533 Mod ✭✭✭✭icdg


    Moved to Mobiles, local charter applies.



  • #4
    NotShero
    Registered Users, Registered Users 2 Posts: 751 ✭✭✭NotShero


    https://www.boards.ie/discussion/2058417638/how-to-buy-a-phone-from-virgin-media-site

    I tried just there, I had to have all cookies enabled (shield icon with tick in bottom left) and I had to go into “Phone and plan” to get a device to go into the basket. I presume the “Phone only” is for customers who already have an account and SIM with Virgin.



  • #5
    andy1249
    Registered Users, Registered Users 2 Posts: 1,504 ✭✭✭andy1249


    Phones , phone plans , and sims are for existing Virgin customers , you must already be on a contract with them.

    Then you can buy the phones , and add plans and sims , it all goes on top of your monthly bill.

    If you are not already a Virgin customer , you cannot just go on their site and order a phone.

    I only get broadband , phone and TV from them. Never got a mobile from them as where I am , the only provider worth being on is Vodafone , otherwise your standing in the garden holding the phone up trying to get a signal.



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