Not the actual price

LunaLoo

If you walk into a shop and see a large item for say €500 but the shop doesnt allow you to buy the item there and it must be delivered for additional 100euro is that legal? As buying at the advertised price isnt actually possible.

Jim_Hodge

It's only an "Invitation to treat".

It doesn't mean a customer can require you to sell goods for the amount displayed.

JVince

Certainly not "illegal" (you don't need a law for every minor little thing)

You could say it's misleading if they withhold that information until you are handing over payment but my guess is you could buy 4 of them and the delivery would not change and many items in the store are available immediately.

It's a way of allowing you see the product and inspect it before buying and probably the location doesn't have a large stockroom, so larger items are delivery only and subject to a delivery charge.

magicbastarder

https://www.boards.ie/discussion/comment/123391658#Comment_123391658

by the same token, retailers are legally required to display correct prices. the law allows mistakes to be made, but if a mistake is made in a price displayed, it must be corrected.

i can't say for certain whether the delivery can be left off the price; the dealer could argue that this is a separate service/product to the physical item itself.

Peregrinus

The regulations do require a business to display information about the total price, including any additional charges such as delivery. But a breach of this requirement doesn't entitle the customer to buy without paying the additional charges; it just exposes the business to the possiblity of a fine or other enforcement action by the regulator. If you think this rule has been breached you can complain to the Competition and Consumer Protection Commission.

daheff

https://www.boards.ie/discussion/comment/123400245#Comment_123400245

if its a separate service/product then you should be able to buy the products separately?

I do agree with the op that the retailer should be more open with their pricing and communication of display items though.

magicbastarder

https://www.boards.ie/discussion/comment/123400320#Comment_123400320

yes - if it's only available via delivery, then the price tag should include this.

if it was available as click and collect from the warehouse, the retailer might be justified in displaying the lower price.