Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.

Switching from Sky to Vodafone - how long?

  • 02-04-2025 08:29PM
    #1
    Charles Slane
    Registered Users, Registered Users 2 Posts: 1,895 ✭✭✭


    Hi folks,

    I'm in the process of switching from Sky (through SIRO) to Vodafone. It's now two weeks since I received the Vodafone box with a note saying not to connect until I receive a text saying the account is activated. Is two weeks a long time to wait? My Sky broadband is still active.

    Anyone got any idea how long it usually takes to to make the switch?

    Thanks for any info.



Comments

  • #2
    Charles Slane
    Registered Users, Registered Users 2 Posts: 1,895 ✭✭✭Charles Slane


    Still no word on when to connect my new Vodafone box to the Siro line. It's three weeks now. Does this seem like a long time to wait to switch providers? I've tried asking on the Vodafone online help, but it keeps coming back with formulaic answers.



  • #3
    NotShero
    Registered Users, Registered Users 2 Posts: 517 ✭✭✭NotShero


    https://www.boards.ie/discussion/comment/123337157#Comment_123337157

    Yeah that seems a very long time for a line that's already installed and just needs a change over, even getting a new line installed with an engineer visit should only be approx. 2 weeks.

    I've had a similar experience with Vodafone a few years ago although I didn't have the line installed yet and they didn't send out a router or anything but I picked a date for installation on the website and the date came not a word from Vodafone, kept getting generic responses from online chat ended up just going with someone else and cancelling the order.

    Put in a complaint here and someone will get back to you without a generic response - https://www.vodafone.ie/forms/fixed_complaints_form



  • #4
    mossie
    Registered Users, Registered Users 2, Paid Member Posts: 2,451 ✭✭✭mossie


    I just went in the opposite direction from Vodafone to Sky. Contacted them last Thursday and live today so three weeks sounds excessive.



Advertisement