Most Car Insurance Website Don't Recognise Registration Number

Pops_20 · 12-03-2025 10:53PM #1

It's that time of the year again and I'm searching for better quotes for my insurance renewal. What I have noticed is that many of the insurers have switched to having a reg lookup only, and no way to search for your make and model of car.

I've had a problem with my registration number ever since new that only a handful of the insurers actually recognize the car make and model from the reg.

Does anyone know why this is or what I can do to rectify it, short of ringing every insurer up for a quote? Cartell and motorcheck.ie has never had an issue.

cml387 · 13-03-2025 10:06AM

You are more likely to get a better quote by ringing up than depending on an internet quote anyway.

Or phone a broker.

Pops_20 · 13-03-2025 02:07PM

https://www.boards.ie/discussion/comment/123260026#Comment_123260026

I've tried this and the answer is always "Sorry we can't quote that type of car" so I prefer to go online rather than waste a few hours on the phone.

Del2005 · 13-03-2025 02:22PM

https://www.boards.ie/discussion/comment/123260026#Comment_123260026

It makes no difference to call or go online. All a phone call does is have the person in the call centre enter your details into the website.

If they don't quote online they won't quote offline. I tried one year by requesting calls from all the companies who refused to quote but offered to call me. Only 1 company called me and the person in the call centre got very confused as they wouldn't quote me. I have full NCD and I'm old, it was a big petrol engine that was the problem.

Last renewal I got a good quote online and was going to take it but I got a text from the company saying to call as they had a better price, I called their call center and got a better deal.

cml387 · 13-03-2025 03:07PM

https://www.boards.ie/discussion/comment/123260780#Comment_123260780

You've kinda contradicted yourself in the last line. You actually called and got a better deal.

Del2005 · 13-03-2025 05:31PM

https://www.boards.ie/discussion/comment/123260922#Comment_123260922

I didn't call them they contacted me to say that they had a better deal. I don't give my details to anyone who calls, click on a link or dial the number back so I called their call centre.

The days of people in call centres being able to go off script are long gone, they have to do what the computer says and you have access to the same computer.