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Clerical Officer in DSP

GreenTea777 · 2025-02-23 13:35:28

I’m looking for some insights into what a clerical officer role in the DSP (office-based, customer-facing) is like. What does a typical day look like? Is it seven hours of serving customers, or is it a mix of administration and computer work as well?

23-02-2025 02:35PM

#1
GreenTea777

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Join Date: August 2024

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I’m looking for some insights into what a clerical officer role in the DSP (office-based, customer-facing) is like.
What does a typical day look like? Is it seven hours of serving customers, or is it a mix of administration and computer work as well?

Tagged:

clerical officer

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Comments

#2 25-02-2025 10:46PM

Smegging hell

Registered Users, Registered Users 2 Posts: 469 ✭✭

Join Date: November 2017

Posts: 463

It's normally a bit of both, assuming you're in a reception area in a local office. Counter shifts answering queries several times a week, and general off counter admin (scanning post, replying to emails and phone calls, completing tasks on claims, etc).

1