CTF at 2 - Can't access smart meter benefits

justo

I had my smart meter replaced after 2 years in January. Just went to switch supplier but they can't read my metre or provide smart metre plan because my CTF is at 2. Needs to be 3 or 4 according to ESB to really get best use of Smart Meter. Guy on the phone from EBS says best option is to 'wait and see' if it ever improves!! Anyone else experienced this?

TIA

The Cush

What's the mobile signal like where the meter is located?

Doesn't it use the 2g/3g network at 900 MHz?

justo

https://www.boards.ie/discussion/comment/123194334#Comment_123194334

The mobile signal is good. Apparently it's operated by Three Mobile. Not sure of the technical details. It just seems like a major flaw in smart metering!! I was not aware of this possibility when I got it installed.

10-10-20

Page 6 here may be interesting to some, mentions the 30-day window and reasons why the CTF can improve over time (as its assessed for comms reliability nightly over a 30-day period).

https://cdn.rmdservice.com/media/docs/default-source/briefing-documents/comms-technically-feasible-ctf.pdf?sfvrsn=a93c827e_1