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Trouble logging out

  • 18-01-2025 11:25PM
    #1
    Registered Users, Registered Users 2 Posts: 12,351 ✭✭✭✭


    Hi there, I am having trouble logging out of boards on my phone but no issues doing so on other devices. What can I do as I was sure I did not click on keep me logged in option.

    Thanks

    Tagged:


Comments

  • Registered Users, Registered Users 2 Posts: 178 ✭✭Luckylow10


    same here, I’m on ios safari and can’t find the log out option that use to be there.



  • Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 26,062 CMod ✭✭✭✭Spear


    Have either of you updated iOS recently? Did this start with that?

    Have you tried any other browser? It sounds more likely to be Safari specific though.

    Have you tried emptying the boards.ie cookies from Safari? Since that's what's used to track the session, dumping that should log you out, since it appears Safari isn't removing the cookie when logout is chosen as it should.



  • Registered Users, Registered Users 2 Posts: 12,351 ✭✭✭✭starlit


    I’ve just updated iOS today. I still have the issue. I could not see your notification on phone unless I used another device. It seems to be a safari browser issue.

    I will try that thanks!



  • Registered Users, Registered Users 2 Posts: 178 ✭✭Luckylow10


    still having issues, tried safari, google and chrome.

    cant see account profile either .



  • Registered Users, Registered Users 2 Posts: 178 ✭✭Luckylow10


    iOS 18.3.1



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  • Registered Users, Registered Users 2 Posts: 2,242 ✭✭✭PopTarts


    I’m the same when I have the phone in portrait mode. Turn your phone to landscape mode and it should work.



  • Registered Users, Registered Users 2 Posts: 178 ✭✭Luckylow10


    no still doesn’t work for me. .



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