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Philips 48OLED807 issue.

  • 04-12-2024 10:24PM
    #1
    Xithus
    Registered Users, Registered Users 2 Posts: 1,157 ✭✭✭


    Hey all. I was wondering if you could advise.

    I have a a Philips 48OLED807 I got in July last year.

    It seems to have developed an issue with the two HDMI 2.1 ports. I've attached video showing what's happening.

    It has the latest software and was working fine (I'm not sure if a recent update caused it). I've tried a new HDMI cable but it still occurs. It's a bit intermittent. As in I could go a day without it happening, but then when it does it starts with a light flickering and then doesn't go away. I can't say 100% the other ports are unaffected but I tried using one for a bit and I didn't seem to have the problem.

    48OLED807.zip


Comments

  • #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,823 ✭✭✭✭Richersounds.ie: Kenny


    Hi Xithus.

    Sorry to hear you are having issue with your Philips OLED.

    If you could drop the above video and the small description of the fault over to your service team they will review the video and take things from there for you.

    Their email address is Service@Richersounds.ie

    Please also include your full name and address so they can locate your account.



  • #3
    Xithus
    Registered Users, Registered Users 2 Posts: 1,157 ✭✭✭Xithus


    Thanks Kenny, sent it on there.



  • #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,823 ✭✭✭✭Richersounds.ie: Kenny


    Happy Days Xithus.

    Hopefully they get back to you pretty quickly.

    If there are any issues please let me know.



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