Your WiFi network is not secure

Will Graham

I've been ignoring this message which I get once a day since I switched to from Imagine to Vodafone. But now I've got a new laptop, and the WiFi keeps cuttign out. As in being told there are no connections where there clearly are. Then when the WiFi comes back, this message pops up. So I'm getting the message hundreds of times per days.

When I clicked on some "find out more" thing, bizarrely it reads as follows:

"To fix this issue, do one of the following:

•if there's another WiFi network that's in range that you recognise and trust, connect to it"

•consider changing the security that your router or access point uses. You can do this by signing into your router using software...

•consider getting a new router"

The first option there is basically saying that you should use your neighbours WiFi from now on! The other two options sound like a whole load of work. But is there not an option where you can tell it to f off and that you'll take your chances?

What can I do? Any help would be appreciated. Please please please, explain it to me like I'm five.

styron

It's likely you have the wrong security type on the laptop it should be WPA2-Personal matching the vodafone router (presuming you're not still on the Imagine one). Without this right protocol the network name and security key you've been given won't work.

The instructions you mentioned are originally Microsoft's - it'd diagnostic nothing sinister or suggesting pirating your neighbours. If you see other networks and can log on, the laptop & OS aren't the issue - if your network name is broadcast with others, more likely a wireless security configuration between router and laptop than router failure (no red light for the line led on the router, either?).

Will Graham

https://www.boards.ie/discussion/comment/122738188#Comment_122738188

So does that mean you're sure that Vodafone has wpa-2?? Do I just have to change laptop security type? How do I do that? There's no networks in the area to be seen unless I set up a hot spot.

EDIT - Set up hotspot there, and yes it can be seen.

styron

https://www.boards.ie/discussion/comment/122738275#Comment_122738275

I'm on Vodafone broadband and it's wpa 2 - personal (aka AES)

Get to it through Network and Sharing - click access type connection (should be vodafone wi-fi with your network name)

hit wireless properties button and then the security tab to alter security type and network key if required and click OK

.

styron

General guides and instruction for specific modem:

https://deviceguides.vodafone.ie/vodafone/?type=modem

Will Graham

https://www.boards.ie/discussion/comment/122738736#Comment_122738736

Thanks a lot for that. It was showing as WP2-Personal, but the other thing was TKIP so I changed that to AES.

Will Graham

It’s acting up again. It either says no WiFi or when it’s able to connect to the wifi the webpages are loading for infinity.

I’ve just noticed my phone saying that it’s picking up TKIP on our router. The PC is still showing as AES and doesn’t have the option of going back to TKIP.

styron

If it's defaulting to Imagine homepages are you continued to run their hardware, any of the Tenda mesh or boosters Imagine use or the original router? Older Tenda will be TKIP or dual key (TKIP/AES) at best - there might be a firmware update.

TKIP is now moribund, unsupported insecure encryption. Microsoft knocked it on the head (along with WEP) for Windows 10 in 2019, your phone and any modern device wont use it- there's no backward compatibility, let it go as a solution.

Pare it down solely to the vodafone router reset or configured using the guide links above, the AES laptop and a phone in close proximity and see what stable range it gives you as you move out.