Paying duty on free replacement for broken part?

mrcheez

Just checking this is right.

I purchased an item from Australia and paid duty on it when it arrived.

A section cracked so I was sent a free replacement but An Post are charging me duty on that.

Is that right? When i get items from DHL I just show them the previous purchase and duty paid and they remove duty on free replacement parts.

I called An Post but they declined my request.

Jim_Hodge

As far as I'm aware the sender needed to make a customs declaration that it was a replacement part. I don't think An Post/DHL can alter what's on the declaration at this point.

bladespin

A customs invoice should accompany any items, even if it's zero value.

mrcheez

https://www.boards.ie/discussion/comment/122725664#Comment_122725664

meaning I pay no duty or … ?

JVince

https://www.boards.ie/discussion/comment/122726157#Comment_122726157

correct.

The invoice should clearly state it is a replacement part for a damaged in transit item and zero value for customs purposes.

Just saying its "free" doesn't wash as that would be open to huge abuse.

Jim_Hodge

https://www.boards.ie/discussion/comment/122726157#Comment_122726157

Provided the sender gave the correct details on the customs declaration. You can't just tell customs that now.

bladespin

https://www.boards.ie/discussion/comment/122726157#Comment_122726157

With a customs invoice you pay duty based on the value : on a zero value invoice the charge should be zero, though beware, if you had to pay any shipping then that would be part of the overall value.

whiterebel

https://www.boards.ie/discussion/comment/122726330#Comment_122726330

It needs to state clearly on the invoice the reason why it is zero.

mrcheez

When i spoke to An Post they said that if the value was 0 then they would send it back, so it must be a requirement to include some sort of value on it.

From what I understand it says replacement on it but also has a value, which is what duty is being charged on.

Unfortunately with An Post I'm not allowed to see the description until it's in my hands whereas with DHL there's usually a copy I can receive.