Car Gutted By Fire, What Will Insurance Company Need To See?

Macanghoill

Hi folks,

Relative of mine had her car go up in flames. Fire engine put it out, guards also on the scene. Fire started under the bonnet while parked, starting up. We don't know why it happened, the car is totally gutted so I don't know if we can find out now.

She's extremely nervous about the insurance process (hasn't gone through this before). As she has no idea what went wrong, and really no evidence (that we can think of) can be extracted from the wreck, what evidence will the insurance company want to see from the incident?

Will they check with the fire service? The guards statement? How do they ensure this wasn't fraud?

She's going through the process but any advice on what to expect is appreciated,

Cheers

Deagol

I'd be very surprised if the insurance company don't send an accessor around to look at the vehicle. They will try and find evidence of undeclared modifications and the, lack of maintenance etc, to explain the fire. If they find any they will likely deny the insurance claim.

Henry Ford III

I'd be surprised if they don't inspect the wreck tbh.