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Refusing delivery of parcel.

  • 19-09-2024 02:26PM
    #1
    muffler
    Registered Users, Registered Users 2 Posts: 46,919 ✭✭✭✭


    A family member has bought a couple of PC parts from Overclockers UK which cost around €180 approx. A little bit earlier he got a text from the courier, DHL, advising that an additional €50 has to be paid on import duties. The parcel is currently with customs in Dublin. If he can source the parts elsewhere can he refuse delivery of this parcel or what actually happens if he refuses to pay the additional €50?



Comments

  • #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,406 Mod ✭✭✭✭whiterebel


    It gets returned to the supplier. If their T&Cs say that it's returned for non-payment of duty and tax they may not refund the money. Some UK suppliers make this crystal clear that taxes and duties are the importers to look after



  • #3
    muffler
    Registered Users, Registered Users 2 Posts: 46,919 ✭✭✭✭muffler


    Thanks for that. Makes sense imo so I'll get him to check the T&Cs.



  • #4
    JVince
    Registered Users, Registered Users 2 Posts: 1,968 ✭✭✭JVince


    Their price probably excluded UK vat and the vat then applied here.

    The only difference is the vat is paid separately vcia DHL + a dhl handling fee.

    If they source the items in Germany, the German company will include the vat in the selling price, so unlikely to be much difference in the end and will probably spend hours trying to find another place to get the parts, so if they value their time, it will end up far more expensive



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