Pump in apartment constantly needs to be reset

Dalkin

Hi everyone,

I live in an apartment and the water pump stopped working about a year and a half ago. A brief internet search suggested "resetting" the pump by temporarily shutting down electricity to it. I tried this (restored electricity about 15 - 20 seconds). Everything worked fine.

About two months ago the same thing happened and the same solution worked fine. However, in the last week or so the pump constantly needs to be reset (initially every day but lately 2 or 3 times a day).

This morning I reset it and the cold taps are fine but the hot ones are not producing water so I'm guessing there is air in the system.

Before I call a professional I'm wondering if there is anything a "have a go hero" like my good self can do. I'm in the apartment about 6 years and the building itself was built in 2006. I'm guessing it's the original pump so maybe I just need to replace it (18 years isn't bad service from something with moving parts I'm guessing). However, a quick check here to see if I can save myself a few bob seems reasonable.

Thanks.

Nickindublin

I have one too about same age and still working. Now and again it will start for no reason. Just on the cold taps they could be direct flow to the cold tap. Our kitchen cold tap is a direct flow so if the pump fails the cold tap still works.

Dalkin

Thanks Nick.

The cold taps in the bathroom are definitely connected to the pump system (they go down when the pump goes down).

The only tap connected to the mains is the cold tap in the kitchen.

Nickindublin

https://www.boards.ie/discussion/comment/122180897#Comment_122180897

There are a few places who repair them. I would go that route.

wandererz

Where are you located and what type / brand of pump is it?

Could be the circuit board that needs replacing.

Dalkin

Hi Wandererz,

I'm based in South Dublin.

I'm not sure what the make is (can't see any brand on the pump). Here's a picture.

It's gone totally dead now!

Dalkin

As an aside...

How big a job is it to just replace the pump?

It looks like something a DIY type person like me would do but I have enough experience of doing more harm than good to know I shouldn't proceed without some good advice!

Nickindublin

https://www.boards.ie/discussion/comment/122181368#Comment_122181368

Looks like one of these.

https://www.domesticpumps.ie/product-category/stuart-turner-pumps/

Nickindublin

https://www.boards.ie/discussion/comment/122181414#Comment_122181414

I wouldnt attempt it myself. But it could be easy enough.

wandererz

https://www.boards.ie/discussion/comment/122181414#Comment_122181414

It can be done DIY, but I would not try it myself even though I can do most things myself.

If there's a leak etc then you are liable.

First thing one needs to know is what type of pump it is, brand and model, what pressure, negative head, positive head or both and a few other things.

I've messaged you the number of Jeff at apartment pump repairs.

Send him as many pictures as you can.

Try and get the model details as well. There must be a label, perhaps on the other side.

wandererz

That looks like a Stuart Turner pump.

Probably this one.

They can be reconditioned. Typically the circuit board fails.

Dalkin

Thanks Wandererz.

I actually have some experience working with circuit boards but I will leave it to a pro.

In my experience a handy amateur can do most things but it often takes us longer and this is something I need fixed quickly.

Have a friend coming round to look tomorrow.

If he can't help I'll get in touch with your contact.

Thanks to you and Nick for the comments.

wandererz

https://www.boards.ie/discussion/comment/122181858#Comment_122181858

This is what you need if it's the electronics.

Typical to fail on a weekend.

You can fit this in under 10mins.

https://www.domesticpumps.ie/product/pcb-board-10uf-capacitor/

Dalkin

Thanks again.

That's a great help

wandererz

https://www.boards.ie/discussion/comment/122183708#Comment_122183708

How did you get on?

Dalkin

In the end my friend put in a reconditioned pump.

I am planning to recondition the original Sturt Turner pump I have. Will probably sell it on or something.

One thing - I live in an apartment and am in n a residents group. Occasionally people come up with requests for advice for this sort of thing.

Do you want me to keep details of the contact you sent me via pm and pass them on if someone has a similar request?

wandererz

https://www.boards.ie/discussion/comment/122209709#Comment_122209709

No problem.

I'm sure he wouldnt mind more business.