Glycol leak in domestic air to water heating system - no hot water

shanoh

Anyone got advice for who could fix a leaking Joule system? (Apparently Joule don't do service jobs)

I heard a bang and leaking water sound and found a pipe had disconnected from the device above it (white pipe in the middle isn't attached to brass fitting in photo). The blue glycol poured out and came through ceiling below. Thankfully there was a socket below it which tripped the switch when it got wet and shut down the system, or it would have been much worse.

We moved in 2 years ago and no trouble up to now, but with this we are now without hot water. I could try and just pop it back in but worried it would just leak again. Who usually fixes these things, as we need the whole system serviced as pressure may be too low now too.

sundodger5

looking at it as a non expert. Any plumber should be able to sort that out.

Lenar3556

Could you take more photos of the pipe that is disconnected? It’s multilayer pipe and looks like the adaptor has fractured.

That in itself is a fairly simple repair, but There may have been some form of over pressure event and that would need to be understood to prevent a reoccurrence.

What part of the country are you in?

shanoh

https://www.boards.ie/discussion/comment/122134411#Comment_122134411

Thanks - I was extremely lucky to get it fixed today. Service guy happened to be in my area. Replaced the pipe fittings, which didn't seem to have been tight enough. Full service of the heat pump and all is well.

Lenar3556

https://www.boards.ie/discussion/comment/122134736#Comment_122134736

great.

Sleeper12

https://www.boards.ie/discussion/comment/122134736#Comment_122134736

What was the name of the company? It's difficult to get someone who knows heat pumps

shanoh

I just have a mobile number for the guy - happy to PM it if you like