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Sky Q mysky_2008 error

webpal · 2024-04-19 15:45:02

anyone getting this when trying to install Netflix or Discovery+ after signing up to sky Q? seems to be a known error for while but they don’t have a fix

19-04-2024 3:45pm

#1

webpal

Registered Users, Registered Users 2 Posts: 1,326 ✭✭✭

Join Date: January 2010

Posts: 1207

anyone getting this when trying to install Netflix or Discovery+ after signing up to sky Q?
seems to be a known error for while but they don’t have a fix

0

Comments

#2 24-04-2024 8:15am

swoofer

Registered Users, Registered Users 2 Posts: 5,676 ✭✭✭

Join Date: March 2002

Posts: 5148

have you tried this:
1. Press Standby on your Sky Q remote, then switch off or unplug at the mains.
2. Check there's no lights on the front panel of your Sky Q box and all cables are securely connected and undamaged. If your cables are damaged, you will need to contact Sky.
3. Plug in and switch your Sky Q box back on at the mains.
4. Wait for the on-screen instructions to disappear then press Home on your Sky Q remote.

0
#3 24-04-2024 1:14pm

webpal

Registered Users, Registered Users 2 Posts: 1,326 ✭✭✭

Join Date: January 2010

Posts: 1207

yes but to no avail

1