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BETFAIR: believe this, if you can!

  • 19-03-2024 6:45am
    #1
    dickdasr1234
    Registered Users, Registered Users 2 Posts: 512 ✭✭✭


    March 6th: Placed an antepost bet with Betfair involving Ten Lengths Tom in the 14:25 at Sandown March 9th.

    Later noticed that Bet365, among others, were not quoting the horse for the race.

    Emailed Weatherbys and discovered that the horse was not qualified for the race and would have been withdrawn on March 4th with a press release on March 5th.

    Contacted BETUNFAIR and they have declared it a loser- case closed!

    Go figure!



Comments

  • #2
    famagusta
    Registered Users, Registered Users 2 Posts: 606 ✭✭✭famagusta


    Keep fighting that one Lad, they are obviously wrong. Dig out the rules and quote it to them.



  • #3
    dickdasr1234
    Registered Users, Registered Users 2 Posts: 512 ✭✭✭dickdasr1234


    I have quoted them their own rules but they are thick as bejaysus - probably some half-wit that had a rough weekend.



  • #4
    dickdasr1234
    Registered Users, Registered Users 2 Posts: 512 ✭✭✭dickdasr1234


    Was informed last night that I would be receiving an email containing a detailed explanation of their decision.

    Received an email (cannot reply!) this morning to say that they have paid up.

    They 'apologise for any inconvenience'. No mention of any compensation for hours spent on chat with bots and incompetents (bar one).



  • #5
    famagusta
    Registered Users, Registered Users 2 Posts: 606 ✭✭✭famagusta


    good man, fair play. the incompetence of their staff is unbelievable.



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