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Gomo wrong number appearing after porting

  • 09-03-2024 5:35pm
    #1
    jimjangles
    Registered Users, Registered Users 2 Posts: 172 ✭✭


    I ported my number over to Gomo and now anytime I text someone the wrong number appears. The number I ported over doesn't appear, instead the Gomo number appears so nobody knows who I am when I text them. Did anyone else have that problem and if so how did you solve it? Gomo customer service seems to be dire so far. They recommended I download an update when I know my phone has already been updated. They said oh everything is fine on our end, must be your phone.



Comments

  • #2
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,801 ✭✭✭Ah-Watch


    Using an iPhone by any chance and issue with iMessage ? Sounds like it’s the temp 085 number that’s currently displaying and likely just that you need to toggle iMessage off and back on to trigger it to re register on the iMessage service with the correct number?



  • #3
    jimjangles
    Registered Users, Registered Users 2 Posts: 172 ✭✭jimjangles


    Not an iPhone no, a Nokia 5 for now.I think I fixed it anyway.

    In the Google messages app I turned off RCS chat, added my number and turned it back on.

    I had to delete the cache and data from Google messages app before doing that because it would get stz verifying my number. Not 100 percent certain but texted one person and it appeared under my name so I believe that worked. Might help someone if the same thing happens to them. I found the solution on a sky forum.



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