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Three 5G Broadband ZTE MC801A Drops to slow speeds

DaveRs7 · 2024-03-02 20:39:29

I recently got the Three 5G Broadband which had a 6 months free offer. It was fine the first few days. Until I noticed it was slow so I did a speed test and got 15MB speed!. I restarted router and was back again to 400+MB . After few hours it dropped back again to 10+MB . Restart and back to 400+MB again for at least 8…

02-03-2024 8:39pm

#1

DaveRs7

Registered Users, Registered Users 2 Posts: 22 ✭

Join Date: April 2017

Posts: 18

I recently got the Three 5G Broadband which had a 6 months free offer. It was fine the first few days. Until I noticed it was slow so I did a speed test and got 15MB speed!. I restarted router and was back again to 400+MB . After few hours it dropped back again to 10+MB . Restart and back to 400+MB again for at least 8 hours. The router is ZTE MC801A. Even peak hours at night it can run at 400+MB once restarted.. Just seems to loose its speed every few hours..Anyone have the same problem?

0

Comments

#2 03-03-2024 11:01am

smuggler.ie

Registered Users, Registered Users 2 Posts: 4,255 ✭✭✭

Join Date: October 2015

Posts: 4204

Raise official support case to be on save side, record case number/names etc, especially if within 14d cooling term
Observe band/cell ID you are connected during "good" speed vs "bad". Perhaps your router switching between few cells , might need relocate

2